Investigator

Royal Caribbean Group; Lakeland (FL); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading company in the vacation industry as a Global Security Investigator. This entry-level role focuses on ensuring safety and security for guests and employees, supporting complex investigations, and coordinating incident responses. Ideal candidates will possess strong communication and decision-making skills, with a background in law enforcement preferred. This remote position offers a competitive compensation package and opportunities for career development.

Qualifications

• Minimum 5 years of investigative experience with law enforcement.
• Bilingual in English/Spanish preferred.

Responsibilities

• Plan and conduct corporate and shipboard investigations.
• Document and report shipboard crime allegations.
• Coordinate with local, state, and federal authorities.

Skills

Writing

Communication

Problem Solving

Interpersonal Skills

Self-motivation

Attention to Detail

Education

Associate Degree

Tools

MS Office

Job description

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Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

This position is remote.

We are proud to be the vacation-industry leader with global brands — including Royal Caribbean International, Celebrity Cruises and Silversea Cruises — the most innovative fleet and private destinations, and the best people. Together, we are dedicated to turning the vacation of a lifetime into a lifetime of vacations for our guests.

Royal Caribbean Group’s Safety, Security & Environment has an exciting career opportunity for a full-time Investigator reporting to the Investigations Manager.

Position Summary

The Global Security Investigator position is an entry-level role that ensures the safety and security of Royal Caribbean Group guests, employees, contractors, visitors, ships, capital equipment, real property, and reputation through shipboard security and safety incident response coordination. The Investigator also supports Senior Investigators with complex investigations and responses through analytical and administrative support, assisting the Investigations Team as directed by the Manager.

Essential Duties And Responsibilities

• Collaborate with Senior Investigators or work independently to plan and conduct corporate and shipboard investigations.
• Coordinate shipboard incident response with sound decision-making, effective communication, and guidance.
• Document and report shipboard crime allegations in support of company policy and the Cruise Vessel Security and Safety Act (CVSSA).
• Coordinate with local, state, and federal authorities on matters related to fraudulent or illegal activities through the Manager, Global Security Investigations.
• Assist in preparing for court and administrative hearings on investigative results when needed.
• Contribute to the development of handbooks, training manuals, and related materials on communication systems and investigative programs.
• This position typically works Monday – Thursday, 9am - 5pm, with potential 12-hour on-call duties as needed.

This job description does not limit the employee to these duties; employees may perform other related tasks as assigned by their supervisor or management.

Qualifications, Knowledge & Skills

• Strong writing and organizational skills.
• Effective and diplomatic communication skills.
• Bilingual in English/Spanish preferred.
• Mature decision-making and problem-solving skills.
• Maintain confidentiality in sensitive matters.
• Excellent interpersonal skills for multicultural environments and all management levels.
• Self-motivated to improve and add value to projects.
• Innovative, process-driven, and adaptable to dynamic environments.
• Ability to work independently and within a team, with passion and self-drive.
• Capable of managing multiple projects in a fast-paced setting.
• Strong report-writing skills with attention to detail.
• Effective presentation and communication skills.
• Proficiency in MS Office applications.
• Associate Degree or equivalent from a University.
• Minimum 5 years of investigative experience with law enforcement.
• Understanding of crime statistics and investigations.
• Maritime investigation experience preferred.
• Proven resource coordination and communication skills.
• Willingness to work flexible hours, including holidays and weekends.

Working Conditions

• Physical demands include sitting, standing, writing, reviewing, typing, and data compilation. May require lifting 10-15 pounds.
• Visual requirements include distant, close, and color vision, with focus adjustment.
• Work environment involves typical office conditions, potential travel, and physical activity.

We understand there is much to consider. Our recruiters are available to provide guidance and answer questions during the application process. Thank you for your interest in Royal Caribbean Group. We hope to see you onboard soon!

Our policy promotes equal employment opportunities without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, or other protected characteristics. Discrimination or harassment is not tolerated.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Other, Information Technology, Management
• Industries: Travel Arrangements

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