Investigator

Frasco Profiles (An AccuSourceHR Company); Chicago (IL); Remote; USD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking company in the investigations industry, where you will conduct essential insurance claims investigations. This role offers a unique opportunity to work independently while maintaining high standards of accuracy and quality. With a competitive hourly rate and flexible hours, you will be compensated for travel and administrative time, ensuring you are well-prepared for each case. Enjoy a comprehensive benefits package that includes health, dental, and retirement plans, making this an exciting opportunity for those looking to grow in a stable and dynamic environment.

Benefits

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401(k) plan with company match

Employee discount programs

Qualifications

• Strong attention to detail and commitment to accuracy.
• Exceptional writing and communication skills are essential.
• Ability to work independently and manage time effectively.

Responsibilities

• Conduct insurance claims investigations, including taking statements.
• Review assignments to determine case objectives and client expectations.
• Prepare and dictate detailed investigation reports.

Skills

Attention to detail

Exceptional writing skills

Effective communication

Active listening

Time management

Self-starter

Computer literacy

Education

Associate or Bachelor's Degree in Criminal Justice

Job description

3 days ago Be among the first 25 applicants

ABOUT US:

Frasco Investigative Services, a division of Frasco, Inc., provides unparalleled quality investigations throughout the entire United States. Frasco is a full-service investigation corporation serving the insurance, legal, employment, and entertainment communities. Our client base includes many of the nation's largest insurance carriers in the workers' compensation, liability, and disability arenas; corporate and independent counsel; risk management for entertainers and public figures; and many municipalities and public agencies. Services we provide include surveillance, statement & interviews, activities checks, background checks, and other investigative endeavors. Through our Frasco Profiles division, we provide national and international pre-employment screening.

Compensation:

• Hourly Rate: $20 - $27 per hour (Weekly Pay), commensurate with experience and performance
• Travel Time: Travel commute time is compensated at 85% of the regular hourly rate, after standard commute deduction
• Mileage Reimbursement: Door-to-door mileage reimbursement for all travel
• Paid Administrative Time: Compensation for report writing and administrative time
• Paid Training: Compensation for training sessions to ensure you are well-prepared for your role

Essential job functions include, but are not limited to:

• Conducting insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
• Completing multiple types of complex claims investigations
• Reviewing assignments and supporting documentation to determine case objectives and client expectations
• Daily submission of updates regarding work performed on each case
• Maintaining a sufficient level of client billable hours
• Preparing and dictating detailed investigation reports
• Adhering to strict due dates

Requirements:

Candidates must have:

• Self-starter who holds themselves accountable for results and performance
• Strong attention to detail with commitment to accuracy and quality
• Exceptional writing skills
• Ability to effectively communicate with others
• Active listening skills
• Effective time management skills with the ability to meet deadlines
• Ability to work independently
• Ability to work from a home-based office and work flexible hours
• Computer literate
• Valid driver's license and vehicle
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage with business use coverage
• A good driving record
• Smartphone and computer or laptop with good internet connection

Preferred Skills/Experience:

• Preferred Associate or Bachelor's Degree in Criminal Justice or related field
• Loss Prevention experience
• General knowledge of insurance law
• AOE/COE investigative experience
• Field investigations experience – face-to-face statements
• Experience in investigation of Life Insurance and Disability claims, Workers' Compensation, product/auto/general liability claims, and contestable death claims
• Bi-lingual in Spanish and English preferred

Frasco offers an excellent benefits package for full-time employees, including health, dental, vision, and life insurance; paid time off, paid holidays, and a 401(k) plan with company match; as well as ancillary benefit and employee discount programs.

Start your career with a leader in the investigations industry that is financially stable, experiencing growth, and has a history spanning over 60 years! All replies will remain confidential. EOE

Salary is competitive and commensurate with experience.