Investigative Training Trainer (Remote - US)

LexisNexis Risk Solutions; Virginia (MN); Remote; USD 79,000 - 133,000; Full time

Job summary

An innovative firm seeks a dynamic Investigative Trainer to enhance training programs for law enforcement and customers. This role involves developing and conducting comprehensive training on advanced investigative solutions, ensuring effective communication of complex processes, and actively engaging with participants. The ideal candidate will possess expertise in cellular technology and criminal investigations, along with strong problem-solving and analytical skills. Join a team dedicated to making a significant impact in the field of public safety and investigations, and enjoy a fulfilling career with comprehensive benefits and opportunities for growth.

Benefits

Comprehensive Health Benefits

Retirement Plans

Wellness Programs

Paid Time Off

Family Benefits

Qualifications

• Expertise in cellular technology and criminal investigations preferred.
• Strong problem-solving and analytical skills are essential.
• Experience managing large customer-facing solutions is a plus.

Responsibilities

• Develop and conduct training on LexisNexis and Accurint TraX solutions.
• Monitor and evaluate training effectiveness, implementing improvements.
• Design training materials and curriculum for diverse audiences.

Skills

Cellular Technology

Criminal Investigations

Law Enforcement Training

Problem-Solving Skills

Analytical Skills

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office

i2 Analyst Notebook

Google Earth Pro

ESRI

LexisNexis/Accurint TraX

Job description

Investigative Training Trainer (Remote - US)

Join to apply for the Investigative Training Trainer (Remote - US) role at LexisNexis Risk Solutions.

About The Business

LexisNexis Risk Solutions is the essential partner in risk assessment. Within our Government vertical, our solutions assist government agencies and law enforcement to derive insights from complex data sets, enhancing operational efficiency, increasing program integrity, discovering and recovering revenue, and making timely, informed decisions to support investigations. Learn more at https://risk.lexisnexis.com/government.

About Our Team

The LexisNexis Public Safety Special Investigations Unit comprises former law enforcement Subject Matter Experts (SMEs) who utilize the full suite of LexisNexis offerings to assist clients. The team supports law enforcement during critical incidents and major investigations, providing remote or on-site assistance as needed.

About The Role

This role provides support to customers as an Investigative Trainer, bridging the gap between customer needs and outcomes as a subject matter expert on LexisNexis and Accurint TraX (ZetX) solutions within the SIU. The trainer will be highly proficient in Accurint TraX resources and cellular investigative processes, training and educating internal and external customers on best practices and post-training support.

Responsibilities

• Develop and conduct training on using LexisNexis and Accurint TraX solutions for cellular investigations.
• Monitor and evaluate training effectiveness, implementing improvements as needed.
• Provide hands-on, multi-day instructor-led training sessions.
• Communicate complex processes clearly and effectively.
• Engage actively with training attendees.
• Design training materials and curriculum.
• Operate professionally and independently, supporting data development, capability briefs, and reach-back support across teams.
• Collaborate with team members to achieve objectives.
• Assist in process improvement initiatives.
• Manage education programs for key accounts, contributing to revenue growth.
• Develop and maintain professional customer education curricula, tracking and reporting results.
• Perform additional duties as assigned.

Requirements

• Expertise in cellular technology, criminal investigations, and law enforcement training is preferred.
• High school diploma required; Bachelor's degree preferred.
• Strong problem-solving, research, and analytical skills.
• Exceptional organizational, prioritization, and interpersonal skills.
• Experience managing large customer-facing solutions.
• Self-motivated, dynamic, and capable of working independently or in teams.
• Technical proficiency in Microsoft Office; experience with i2 Analyst Notebook, Google Earth Pro, ESRI, and LexisNexis/Accurint TraX is a plus.
• Availability for on-call support and approximately 50% travel.

Benefits

We offer comprehensive health benefits, retirement plans, wellness programs, paid time off, and family benefits. Position includes base salary plus annual bonus. Posting open until 6/21/2025.

Note: Access to criminal justice information requires passing background checks and CJIS compliance. Salary ranges vary by location, e.g., Illinois: $79,500 - $132,400 USD.

Additional Information

We value diversity and are an equal opportunity employer. We encourage candidates from diverse backgrounds to apply. For accommodations, contact us via the provided support form or phone number.