Investigative Support Analyst -Mail Fraud

KACE; Miami (FL); On-site; USD 70,000 - 73,000; Full time

Job summary

KACE is seeking an Investigative Support Analyst in Miami, FL to support Mail Fraud investigations and projects like JOLT. The role requires strong investigative experience, understanding of federal procedures, and proficiency with Microsoft Office. Occasional after-hours work may be required.

Qualifications include a Bachelor's degree and at least five years in complex investigations, with security clearance potential. Residency and background checks apply.

Qualifications

• Bachelor’s Degree from an accredited college or university and five years’ investigative experience in complex financial investigations.
• Experience in mail fraud, money laundering or related criminal activity is highly valued.
• Strong written and oral communication skills and ability to summarize findings clearly.

Responsibilities

• Support JOLT and elder fraud investigations with analysis and reporting.
• Review and process referrals; track mailings and analyze financial records.
• Prepare findings and presentations for non-technical audiences.

Skills

Investigation experience

Financial investigations

Communication skills

Microsoft Office

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Title: Investigative Support Analyst

Location: Miami, FL

Security Clearance: Moderate

Schedule: Due to the nature of law enforcement work and operation, position may require occasional support outside of core working hours, as well as intermittent weekend support, mission dependent

Salary: $70,000-73,000/Annually

Level: ISA I-C

Division: Mail Fraud

About KACE: KACE delivers technology-enabled mission services that advance public health, public safety, and national security, combining our large-scale operational capabilities with advanced technologies and data insights to meet the government’s most complex challenges. At KACE, purpose and service are at the heart of everything we do, and every role plays a part in the mission. Our employees bring a wide range of skills, experiences, and perspectives to the critical government operations we support, making a measurable impact every day. This is purpose-driven work, and we are committed to delivering a workforce that is mission-focused, accountable, and dedicated to advancing the nation’s safety, security, and performance. We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives. The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!

Job Summary: The Investigative Support Analyst supports Inspection Service Mail Fraud Investigations. This position will support Project JOLT and other elder fraud investigations.

Essential Functions and Responsibilities:

• Demonstrated knowledge of federal statutes and the federal rules of criminal and civil procedure.
• Extensive experience in communicating orally and in writing clearly explain steps and results in research and analysis using multiple mediums such as charts and reports.
• Extensive experience in conducting research using the Internet and other commercial/public databases.
• Demonstrated significant ability to analyze investigative results and present sound recommendations for additional investigative action.
• Extensive experience developing civil and/or criminal cases for presentation to the appropriate prosecution authority.
• Extensive experience identifying the appropriate analytical techniques and methods during an investigation.
• Demonstrated extensive ability to prepare complex criminal and/or civil investigations.
• Demonstrated extensive experience showing the ability to work independently.
• Demonstrated significant ability to prepare a final work product.
• Prior experience investigating complex financial investigations.
• Proficiency with Microsoft products (Word, Excel, PowerPoint, Outlook, TEAMS).

Work Duties and Tasks - Include, but are not limited to:

• JOLT Program Support Handle, review, and process JOLT and elder fraud mailings referrals.
• Assist with parcel/mail piece tracking.
• Intercept parcels suspected of fraud and contact the parcel mailers or recipients to inquire about the mailings and determine if they are fraud related.
• Communicate with mailers and/or recipients of parcels, USPS postal employees, USPIS employees, law enforcement agencies and others regarding parcels suspected/confirmed linked to fraud.
• Assist post offices with proper handling procedures for suspected fraud related mail pieces.
• Provide Subject Matter Expert (SME) for JOLT and elder fraud investigations.
• Analysis Review and analyze business records; trace proceeds of illegal activity in order to prepare cash flow analysis; perform personal wealth analysis and related financial transactions; present findings in reports and presentations in non-technical terminology to various audiences.
• Research Data-mine Postal records and other databases to identify fraudulent activity; prepare reports documenting analytical results; disseminate research results to appropriate contact(s) in a timely manner.
• Planning and Preparation Complete assigned tasks to ensure completion within required timeframes to support the criminal or civil investigation, as appropriate; assist Postal Inspectors with developing intelligence for criminal investigations; prepare initial investigative research; compile basic background information to include, but not limited to, researching all pertinent records and other data.
• Reporting Responsibilities Responsible for documenting and reporting analytical results, creating graphic displays and reports that present clear and concise representations of the information analyzed; and disseminating data as required by the assigned task(s).

Minimum Qualifications & Skills:

• A Bachelor’ Degree from an accredited college or university AND a minimum of (5) five years investigative experience participating in complex financial investigations with specialized experience in areas such as mail fraud, money laundering, organized crime, forfeiture or similar area of criminal activity.
• Prior experience with the Inspection Service, IRS, or similar federal law enforcement agency highly desired.

Clearance: Applicants selected may be subject to a government background investigation and may be required to meet the following conditions of employment.

Security Requirements/Background Investigation Requirements:

• Must be a U.S Citizen.
• Favorable credit check for all cleared positions.
• Successfully passing a background investigation including drug screening.

Residency Requirement: Must have resided in the United States for the past five (5) years without residing outside of the United States for six (6) or more consecutive months during that period.

Physical Requirements/Working Conditions:

• Standing/Walking/Mobility: Must have mobility to attend meetings with other managers and employees.
• Climbing/Stooping/Kneeling: 10% of the time.
• Lifting/Pulling/Pushing: 10%.
• Fingering/Grasping/Feeling: Must be able to write, type, and use a telephone system 100% of the time.
• Sitting: Sitting for prolonged and extended periods of time.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.

For more information about the company please visit our website at www.kacecompany.com

KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].

At KACE, we leverage data-powered insights to develop novel strategies and technology-enabled solutions that accelerate mission success.

Know Your Rights Qualified individuals with a disability have the right to request reasonable accommodation.

If you are unable or limited in your ability to use or access our careers website as a result of your disability, request a reasonable accommodation by: (1) sending an e-mail to [e-mail]; (2) informing us regarding the nature of your request and (3) providing your contact information. Please do not direct any other general employment-related questions to this email and/or phone number. Only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.