Investigative Services Manager

Montgomery County; Cincinnati (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Montgomery County is seeking an Investigative Services Manager within the Pretrial & Investigative Services Department. The role focuses on managing the Investigative Services Section, coordinating staff, and preparing reports for court proceedings.

The position requires leadership in investigations, case management, and coordination with court teams. The role may involve travel and occasional weekend hours to support court operations.

Qualifications

• The position requires formal education, training, and work experience in supervision of criminal offenders.
• Combination of education and experience is acceptable as long as supervisory capability is shown.

Responsibilities

• Oversee operation of the Investigative Service Section and guide section supervisors.
• Design, review, and analyze data; monitor trends and workloads; prepare reports and recommendations.
• Prioritize, delegate, schedule, and train staff; manage leave requests and performance reviews.
• Occasionally provide hands-on support and work non-standard or weekend hours.
• Travel to other court locations to support court, department, and section needs.

Skills

Management principles

Staff supervision

Investigations

Case management

Budget management

Criminal justice system

Strategic planning

Education

Bachelor's degree in psychology, sociology, criminal justice, or related field

Job description

This position description sets out the essential duties and responsibilities of the position, details the knowledge, abilities, skills, licenses, certifications, education, and experience necessary to be successful in the role, and lists the equipment normally operated by, scope of supervision, and usual physical demands on the incumbent.

POSITION SUMMARY:

The Investigative Services Manager serves in the Pretrial & Investigative Services Department and reports to the Director of Pretrial & Investigative Services.

The Investigative Services Manager is responsible for providing support and assistance primarily in management and coordination of the Investigative Services Section. The Investigative Services Section is responsible for investigating and preparing reports on defendants in criminal cases before the court and for referring defendants to various services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of the position are as follows:

• Oversees the operation of the Investigative Service Section by providing daily guidance and direction to the section supervisors.
• Designs, prepares, reviews, and analyzes statistical data and information, monitors and evaluates trends, outcomes, and workloads, and, based on these observations, prepares reports and recommendations to improve the operation of the department and the court.
• Prioritizes, delegates, schedules, and monitors work of direct support staff by providing guidance and training, approving leave requests to ensure adequate staff coverage, completing performance reviews, and initiating and participating in staff disciplinary hearings.
• Provides occasional hands-on assistance and works occasional non-standard and weekend hours as required.
• Travels to other court locations to support the needs of the court, department, and section.
• Collaborates with the department director and other department managers, supervisors, and staff, in developing and documenting department strategies, policies, procedures, standards, and practices.
  • Acts on behalf of Director of Pretrial & Investigative Services as required.
  • Assists with the applications,audits, and performance reports for grant management.
  • Obtain and maintain Practitioner Certification through the Law Enforcement Automated Data System (LEADS).
  • Participates in training opportunities, court activities, projects, and committees as requested or required.
  • Completes other duties and responsibilities as required and assigned.

REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS:

• Knowledge of:management principles; counseling; investigations; case management; community resources; administrative functions; Ohio Revised Code as it pertains to pretrial services and presentence investigations; budget management; court system procedures and processes; criminal justice system; and strategic planning.
• Ability to: apply management principles to practical work situations; work independently; maintain good public relations as court representative; establish and maintain effective working relationships with associates and job contacts; maintain confidential, sensitive information; exhibit good organizational skills.
• Skill in: oral and written communications; interviewing offenders and others; proofreading and editing reports; completing statistical reports; coaching and motivating staff; establishing a positive work environment; self-defense.

GENERAL EXPECTATIONS OF ALL COURT EMPLOYEES:

All court employees are expected to stay current in their areas of technical expertise; maintain attention to detail; exhibit good organizational skills; work effectively on own initiative and by cooperating with others; engage in active listening; speak and write clearly and concisely; demonstrate good manners, friendly demeanor, and professional behavior; uphold the policies, procedures, and practices of the court; maintain the confidentiality of sensitive and privileged information; and represent the court with honesty and integrity.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

The position requires an appropriate combination of formal education, additional training and courses, and work experience. There is not an exact level or mixture of these elements to indicate one will necessarily be successful in, or qualify for, the position.

For example purposes only, an acceptable combination of qualifications is a bachelor’s degree in psychology, sociology, criminal justice, or related field, and five years’ relevant experience in supervision of criminal offenders, including three years’ experience in staff management.

LICENSURE OR CERTIFICATION REQUIREMENTS:

A valid state of Ohio motor vehicle operator’s license is preferred in order to carry out job-related essential functions. Private insurance is required if private vehicle is employed for job-related functions.

SCOPE OF SUPERVISION:

The position supervises assigned personnel and carries out managerial duties in accordance with the operation’s policies and applicable laws. Responsibilities include planning, assigning, directing work, and appraising performance.

EQUIPMENT OPERATED:

Two-way radios, handcuffs, and ballistic vests.

Vehicle, computer, calculator, copier, fax, telephone, and other general office equipment.

WORK ENVIRONMENT AND USUAL PHYSICAL DEMANDS:

The following physical demands are typically exhibited by the incumbent performing the requirements of the position. These physical demands are not, and should not be construed to be, job qualification standards. They are illustrated to help the court, incumbent, and applicant for the position identify reasonable accommodations that may need to be made when an otherwise qualified person is unable to perform the job’s essential functions because of a recognized disability covered by, and in accordance with, the requirements of the Americans with Disabilities Act.

While performing duties of this job, the employee regularly exhibits digital dexterity and eye-hand coordination when performing typing and other tasks. The employee frequently sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when typing and using a computer screen. Job may involve operating and sitting in a vehicle.