Probation Services Manager - Basic

Montgomery County; Cincinnati (OH); On-site; USD 75,000 - 105,000; Full time

Job summary

Montgomery County in Ohio seeks a Probation Services Manager to lead programming and oversee offender supervision within the Probation Services Department.

You will supervise section managers, analyze data, develop policies, and coordinate with court and staff. Occasional off-hours and travel may be required. Requires a bachelor’s degree and several years in supervision of offenders.

Qualifications

• Knowledge of management principles, counseling, investigations, case management, community resources, and budget management.
• Ability to apply management principles, work independently, and train staff.
• Strong communication and documentation skills; familiarity with court processes.

Responsibilities

• Oversee the operation of Probation Services Sections and provide guidance to supervisors.
• Analyze data, monitor trends, and prepare reports to improve departmental operations.
• Delegate and schedule work, conduct performance evaluations, and participate in disciplinary hearings.
• Travel to other court locations as needed and respond to emergencies.

Skills

Management principles

Staff supervision

Oral and written communications

Criminal justice knowledge

Budget management

Education

Bachelor’s degree in psychology, sociology, criminal justice, or related field

Job description

This position description sets out the essential duties and responsibilities of the position, details the knowledge, abilities, skills, licenses, certifications, education, and experience necessary to be successful in the role, and lists the equipment normally operated by, scope of supervision, and usual physical demands on the incumbent.

POSITION SUMMARY:

The Probation Services Manager serves in the Probation Services Department and reports to the Director of Probation Services.

The Probation Services Manager is responsible for creating and developing programming and overseeing the operation of one or more sections involved in program delivery and offender supervision.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of the position are as follows:

• Oversees the operation of the various Probation Services Sections by providing daily guidance and direction to the section supervisors.
• Designs, prepares, reviews, and analyzes statistical data and information, monitors and evaluates trends, outcomes, and workloads, and, based on these observations, prepares reports and recommendations to improve the operation of the department and the court.
• Prioritizes, delegates, schedules, and monitors work of direct support staff by providing guidance and training, approving leave requests to ensure adequate staff coverage, completing performance evaluations, and initiating and participating in staff disciplinary hearings.
• Provides occasional hands-on assistance and works occasional non-standard and weekend hours as required.
• Travels to other court locations to support the needs of the court, department, and section.
• Collaborates with the department director and other department managers, supervisors, and staff, in developing and documenting department strategies, policies, procedures, standards, and practices.
  • Reviews and signs all written work requiring journal entries for appropriateness and timeliness; conducts violation hearings for offenders in and out of custody; investigates allegations and meets with probationers and community or family members to address concerns or complaints.
  • Monitors community service program for needed program modification and makes recommendations.
  • Assists in the development of operational policies and procedures.
  • Responds to emergency situations during off-hours and may serve as the Director of Probation Services in the director’s absence.
  • Manages audits and reporting for grant-funded positions.
  • Obtain and maintain Practitioner Certification through the Law Enforcement Automated Data System (LEADS).
  • Participates in training opportunities, court activities, projects, and committees as requested or required.
  • Completes other duties and responsibilities as required and assigned.

REQUIRED KNOWLEDGE, ABILITIES, AND SKILLS:

• Knowledge of: management principles; counseling; investigations; case management; community resources; administrative functions; Ohio Revised Code as it pertains to probation functions; budget management; probation officer functions and responsibilities; court system procedures and processes; criminal justice system; probation policies and procedures, and strategic planning.
• Ability to: apply management principles to practical work situations; work independently; exhibit good organizational skills; physically make an arrest; participate in training to properly utilize a conducted energy weapon (Taser) and pepper spray; participate in a physical examination that includes an agility evaluation.
• Skill in: oral and written communications; operation of a computer; application of job software; maintain records and documentation; evidence-based safety.

GENERAL EXPECTATIONS OF ALL COURT EMPLOYEES:

All court employees are expected to stay current in their areas of technical expertise; maintain attention to detail; exhibit good organizational skills; work effectively on own initiative and by cooperating with others; engage in active listening; speak and write clearly and concisely; demonstrate good manners, friendly demeanor, and professional behavior; uphold the policies, procedures, and practices of the court; maintain the confidentiality of sensitive and privileged information; and represent the court with honesty and integrity.

EDUCATION AND EXPERIENCE QUALIFICATIONS:

The position requires an appropriate combination of formal education, additional training and courses, and work experience. There is not an exact level or mixture of these elements to indicate one will necessarily be successful in, or qualify for, the position.

For example purposes only, an acceptable combination of qualifications is a bachelor’s degree in psychology, sociology, criminal justice, or related field, and five years’ relevant experience in supervision of criminal offenders, including three years’ experience in staff management.

LICENSURE OR CERTIFICATION REQUIREMENTS:

A valid state of Ohio motor vehicle operator’s license is preferred in order to carry out job-related essential functions. Private insurance is required if private vehicle is employed for job-related functions.

SCOPE OF SUPERVISION:

The position supervises assigned personnel and carries out managerial duties in accordance with the operation’s policies and applicable laws. Responsibilities include planning, assigning, directing work, and appraising performance.

EQUIPMENT OPERATED:

Two-way radios, handcuffs, and ballistic vests.

Vehicle, computer, calculator, copier, fax, telephone, and other general office equipment.

WORK ENVIRONMENT AND USUAL PHYSICAL DEMANDS:

The following physical demands are typically exhibited by the incumbent performing the requirements of the position. These physical demands are not, and should not be construed to be, job qualification standards. They are illustrated to help the court, incumbent, and applicant for the position identify reasonable accommodations that may need to be made when an otherwise qualified person is unable to perform the job’s essential functions because of a recognized disability covered by, and in accordance with, the requirements of the Americans with Disabilities Act.

While performing duties of this job, the employee regularly exhibits digital dexterity and eye-hand coordination when performing typing and other tasks. The employee frequently sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when typing and using a computer screen. Job may involve operating or sitting in a vehicle.

This position description in no manner states or implies, and should not be construed as stating or implying, that it is a complete or exhaustive listing of the duties, responsibilities, qualifications for, and requirements of, an incumbent filling the position. The incumbent may be required to follow additional instructions and perform other duties required by a supervisor or designee.

The provisions of this position description do not constitute a contract, expressed or implied, and any provision contained in this description may be modified or revoked without notice.