INVESTIGATIVE ANALYST SOCIAL MEDIA

Kentech Consulting Inc; Miami (FL); On-site; USD 17,047 - 24,280; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Paid time off

Profit sharing

Flex time

Job summary

Kentech Consulting Inc. is looking for a Social Media Investigations Investigative Analyst, a remote, full-time role based in the United States. The ideal candidate should hold a relevant Bachelor’s degree and have over 2 years of experience in investigative or compliance work. Responsibilities include conducting detailed social media investigations, reviewing applicant data, and producing reports. This position offers flexible work hours and a starting pay of $15.00 per hour, along with various benefits including health, vision, and dental insurance.

Qualifications

• 2+ years experience in investigative, research or legal work.
• Ability to navigate online platforms efficiently.
• Must be able to pass security clearance for PERC.

Responsibilities

• Conduct impartial, fact-based social media investigations.
• Review applicant information and online identifiers.
• Document findings in a legally defensible manner.

Skills

Strong written communication skills

Internet research skills

Critical thinking

Attention to detail

Problem-solving

Education

Bachelor’s degree in Criminal Justice, Pre-Law, Paralegal, Journalism, Political Science, Communications, Cybersecurity

Job description

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance

Job Description

KENTECH is seeking a Social Media Investigations Investigative Analyst who is detail-driven, internet-savvy, and confident managing investigative work with limited oversight. In this role, you will conduct fact-based social media and online presence investigations, identify inconsistencies and potential risk indicators, and produce clear, well-written reports that meet quality and compliance expectations. You will also help improve workflow by staying organized, communicating early, and flagging issues before they become larger concerns.

Key Responsibilities

• Conduct impartial, fact-based social media and online presence investigations in accordance with internal standards and client requirements.
• Review applicant information, source documentation, and online identifiers to support accurate subject matching and digital profile analysis.
• Perform advanced internet research across social media platforms, search engines, public websites, forums, blogs, and other online sources.
• Identify discrepancies, red flags, concerning online behavior, and relevant patterns across publicly available digital content.
• Validate identity and profile linkage using names, usernames, locations, photos, biographical details, and other available data points.
• Document findings in a clear, objective, and legally defensible manner, following internal guidelines and client-specific requirements.
• Manage multiple cases at once while maintaining productivity, quality, and deadline expectations without repeated follow-up.
• Escalate complex findings, uncertain matches, or high-risk content to leads or internal partners in a timely manner.
• Maintain proactive communication with leads and team members regarding case status, obstacles, and trends.
• Contribute to process improvements by sharing recurring issues, workflow suggestions, and practical recommendations.
• Stay current on platform changes, search techniques, and evolving digital research methods relevant to online investigations.

Qualifications

Required

• Bachelor’s degree required, Criminal Justice, Pre-Law, Paralegal, Journalism, Political Science, Communications, Cybersecurity, or similar.
• 2+ years of experience in investigative, research, compliance, legal, social media review, online moderation, intelligence gathering, or document-heavy work.
• Strong written communication skills, including editing and report-quality writing.
• Strong internet research skills and the ability to navigate multiple online platforms and tools efficiently.
• Comfort working in systems and learning new tools quickly in a tech-forward environment.
• Ability to handle sensitive data with professionalism, discretion, and sound judgment.
• Ability to apply policy and investigative standards consistently when reviewing publicly available online content.
• Must be able to pass security clearance to obtain a Permanent Employee Registration Card (PERC), or already have one.
• Must be willing to complete a drug test.

Preferred

• Experience with social media investigations, OSINT, digital footprint research, or online due diligence.
• Experience reviewing publicly available online content for risk indicators, behavioral concerns, or policy-related issues.
• Experience working in regulated, government, legal, compliance-driven, or background screening environments.
• Familiarity with identity verification, public records research, or background screening workflows.

Desired Soft Skills

• Critical Thinking: Strong judgment and the ability to connect digital details and draw accurate conclusions.
• Attention to Detail: High accuracy and the ability to spot small inconsistencies that matter.
• Problem-Solving: Resourceful and persistent when working through incomplete or unclear information.
• Communication: Clear, timely updates and strong written reporting skills.
• Adaptability: Comfortable with changing platforms, shifting priorities, and evolving case needs.
• Team Collaboration: Reliable partner who supports workflow and shared goals.
• Ethical Integrity: Trustworthy with confidential and sensitive information.
• Resilience: Calm under pressure and able to maintain quality when workloads increase.

Location Requirement

To be considered, candidates must currently reside in one of the following states: Florida, Georgia, Illinois, North Carolina, New Jersey, South Carolina, South Dakota, Texas, Virginia, or Washington.

Additional Information

• Remote, Full-Time
• PTO
• Flex Time
• STD/LTD
• Life Insurance
• Health, Vision, and Dental
• Starting Pay: $15.00 per hour

Equal Opportunity Employer

KENTECH Consulting Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.