INVESTIGATION SPECIALIST II - 79000584

State-of-Florida; Tallahassee (FL); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

State retirement package

Nine paid holidays and one personal

104 hours annual leave

104 hours paid sick leave

Health insurance

Life insurance $25,000

Supplemental insurance options

Tax-deferred reimbursement accounts

Tuition waiver program

Job summary

The Division of Florida Condominiums, Timeshares and Mobile Homes within the Department of Business and Professional Regulation is seeking an Investigation Specialist II to join the in-office investigative team in Tallahassee. You will analyze and investigate complaints alleging violations of Florida statutes and board rules, focusing on condominiums, cooperatives and timeshares.

Responsibilities include reviewing evidence, interviewing witnesses, drafting investigative reports, and maintaining

Qualifications

• Knowledge of Microsoft Office software and investigative techniques.

Responsibilities

• Investigate complaints against condominium, cooperative and timeshare associations.
• Identify applicable portions of Florida Statute and board rules.
• Review evidence and determine if investigation should proceed.
• Contact witnesses/complainants/respondents for statements.
• Prepare written letters and detailed investigative reports.
• Maintain knowledge of Department functions to provide referrals.
• Monitor caseload to ensure timely processing.
• Communicate with supervisor daily.
• Travel for case and non-related case travel.
• Perform other related work as required.

Skills

Investigative techniques

Microsoft Office

Statutes interpretation

Interviews & statements

Evidence collection

Investigation reporting

Attention to detail

Oral & written communication

Customer service etiquette

Two years investigative experience

Education

Bachelor's Degree

Associate's Degree + 2 years investig. exp.

Bilingual in English & Spanish

Job description

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Requisition No:883927

Agency: Business and Professional Regulation

Working Title: INVESTIGATION SPECIALIST II - 79000584

Division of Florida Condominiums, Timeshares and Mobile Homes

Position Number: 79000584

Open Competitive

Anticipated Vacancy

Our Organization and Mission:

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

The Work You Will Do:

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.

Your Specific Responsibilities:

The incumbent in this position is responsible for investigating complaints against condominium, cooperative and timeshare associations. This includes:

• Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association;
• Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements;
• Preparing written letters to complainants and respondents;
• Preparing detailed investigative reports to outline each allegation that was investigated;
• Maintaining a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed;
• Effectively monitor caseload to ensure cases are processed in a timely manner;
• Communicating with the supervisor daily.
• Conducts case and non-related case travel.
• Performs other related work as required.

Knowledge, Skills & Abilities:

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.
• Two years of investigative experience.
• Two years of experience in researching and analyzing statutory issues.
• Case and non-related case Travel

Preferred:

• Bachelor's Degree from an accredited college or university; OR
• Associate's Degree from an accredited college or university and two years of investigative experience;
• Bilingual in both English and Spanish.

The Benefits of Working for the State of Florida:

“ Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.
NOTE :This position requires participation in direct deposit. You must provide your Social Security Number (SSN) and date of birth to complete this background check.

The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov .
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail].

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here . All documentation is due by the close of the vacancy announcement.

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.