INVESTIGATION COORDINATOR (DEPARTMENT OF REVENUE) AFSCME 3696

Cook County Government; Chicago (IL); Hybrid; USD 80,000 - 100,000; Full time

Job summary

Cook County Government is seeking an Investigation Coordinator for the Department of Revenue. This role involves coordinating investigations related to various taxes, maintaining case files, and assisting in training. Ideal candidates will have strong communication skills and experience in investigations. The position offers a competitive salary and a comprehensive benefits package.

Benefits

Medical Coverage

Dental Coverage

Vision Coverage

Pension Plan

Paid Holidays

Qualifications

• 3 years of full-time work experience in investigations.
• Ability to lift at least 50 lbs.

Responsibilities

• Assist with investigation coordination for revenue initiatives.
• Maintain case documents and prepare files for hearings.

Skills

Communication

Research

Data Analysis

Diplomacy

Multi-tasking

Education

Associate’s Degree in Business

Bachelor’s Degree in Criminal Justice

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description - INVESTIGATION COORDINATOR (DEPARTMENT OF REVENUE) AFSCME 3696 (00136894)

Job Description

INVESTIGATION COORDINATOR (DEPARTMENT OF REVENUE) AFSCME 3696

Requisition ID

: 00136894

Job Posting

Job Posting

: May 5, 2025, 3:20:36 PM

Closing Date

: May 23, 2025, 11:59:00 PM Full-time Shift Start Time : 8:30 A.M. Shift End Time : 4:30 P.M.

AFSCME 3696 Dept of Revenue Posting Salary : $32.830 / Hourly

Organization

Organization

: Offices Under the President

Work Locations

Work Locations

: County Building: 118 N. Clark

Cook CountyOffices

Under The President

Bureau of Administration

Bureau of Asset Management

Bureau of Economic Development

Bureau of Finance

Bureau of Human Resources

Bureau of Technology

Job Summary

Under the direction of the Director of Revenue and the Manager of Field Investigations, assists with theinvestigation unit to conduct investigation coordination efforts for all revenue and enforcement-relatedinitiatives. Maintains case documents, prepares files for the Administrative Hearings process, secures theproperty/evidence room, schedules appointments and coordinates departmental investigator training. Identifiescoordination activities for the investigative enforcement unit primarily in the areas of Tobacco Tax, FirearmTax, Gambling Tax and other Cook County Home Rule Taxes. Assists in the development of procedures,processes, evidence, inventory, administrative hearings, training and strategic planning. Performs other dutiesas assigned.

Knowledge, Skills, Abilities and Other Characteristics

Skill utilizing both research and data sources such as the internet, databases and paper resources. Thorough understanding of financial and accounting concepts. Excellent communication skills with the ability to gather and convey information to others. Ability to exercise diplomacy and relate to others in a professional, tactful, and respectful manner. Skill in Microsoft Word and Excel. Ability to proofread/verify/edit complex data and transcribe/cross-reference data from documents todatabases. Ability to follow-up in a thorough and timely manner regarding unresolved problems. Skill and accuracy in the control, organization, and maintenance of all files/records according to prescribeddepartmental procedures.Ability to perform duties in a discreet, confidential and thorough manner. Ability to multi-task, perform well under pressure and serve as back-up for other staff members as needed. Ability to analyze information and evaluate results in order to recommend the best solution and solve problems. Ability to work directly with the public, respondents and taxpayers; this includes servicing requests andinquiries from respondents, tipsters, and other agencies. Ability to work with and assist the Investigation Analyst. This position requires traveling to work assignments for which the employee must provide his/her ownadequate means of transportation. This position requires various types of physical exertion including walking, standing considerable lengths oftime, lifting, pulling, pushing and moving objects of moderate to heavy weight.

Minimum Qualifications:

• Graduation from an accredited college or university with an Associate’s Degree in Business, Criminal Justice or Public Administration SUPPLEMENTED WITH three (3) years of full-time work experienceconducting investigations one (1) of which must include full-time work experience at a local, County, State or Federal government in the area of tobacco enforcement; compliance and/or audit; fraud; orcivil/criminal investigations.

-OR-

• Graduation from an accredited college or university with a Bachelor’s Degree in Business, Criminal Justice or Public Administration SUPPLEMENTED WITH one (1) year of full-time work experience ata local, County, State or Federal government in the area of tobacco enforcement; compliance and/or audit; fraud; or civil/criminal investigations.

-AND-

• Valid driver’s license with proof of automobile insurance.
• Must be able to lift at least 50 lbs.

Physical Requirements

Medium Work
Medium Work involves exerting up to 20 to 50 pounds of force occasionally or 10 to 25 pounds of forcefrequently or an amount greater than negligible and up to 10 pounds constantly to lift, carry, push, pull orotherwise move objects.

Benefits Package

• Medical, Dental, and Vision Coverage
• Basic Term Life Insurance
• Pension Plan and Deferred Compensation Program
• Employee Assistance Program
• Paid Holidays, Vacation, and Sick Time
• You May Qualify for the Public Service Loan Forgiveness Program (PSLF)

Candidates who are contacted will be required to produce original required documents (e.g., current driver’s license, diploma, school transcript, certifications, etc.) listed on the Notice of Job Opportunity within five (5) days of being extended an offer, in writing, by the Bureau Chief of BHR (or designee).Candidates will be notified of how to submit required documents.

The duties listed are not set forth for purposes of limiting the assignment of work. They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee's normal line of work.

*Degrees awarded outside of the United States with the exception of those awarded in one of the United States territories and Canada, must be credentialed by the World Education Services (WES), Educational Credential Evaluators (ECE) or a National Association of Credential Evaluation (NACES) member organization.

Falsification of any information in the application process will result in disqualification, dismissal after hire, and/or placement on the County’s Ineligible for Rehire List for a period of two (2) or five (5) years. For current County employees, such falsification may result in discipline, up to and including termination, and placement on the County’s Ineligible for Rehire List for a period of two (2) or five (5) years. See Cook County Code of Ordinances, Article II, Sections 44-54 Unlawful Practices Relating to Employees and Employment - Penalty, 44-56 Political Discrimination; Cook County Employment Plan, Section V.N. Pre-Interview License and Certification Verification; Supplemental Policy No. 2014-2.13 Ineligible for Rehire List; and Cook County Personnel Rules 3.3(b) (7) (d)

The County has a hybrid work environment which allows employees telecommuting and flexible scheduling options.

*This position requiressuccessful completion of post-offer tests, which may include a background check, drug screen and medical examination.

This position is considered a safety-sensitive position. Candidates who are selected to fill safety-sensitive positions must pass a required drug test as part of the pre-employment background check process.

NOTE: As an internal candidate, should you be offered the position, salary allocations shall abide by the Cook County Personnel Rules.

*Must be legally authorized to work in the United States without sponsorship.

Cook County Government is an Equal Employment Opportunity (“EEO”) employer. Cook County prohibits illegal discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to race, color, sex, age, religion, disability, national origin, ancestry, sexual orientation, marital status, parental status, source of income, housing status, military service or discharge status, gender identity, genetic information, or any other protected category established by law, statute or ordinance as further defined in Chapter 44. Human Resources, Article II. Personnel Polices, Section 44-53 of the Cook County Code of Ordinances and Chapter 42. Human Relations, Article II. Human Rights, Section 42-35 of the Cook County Code of Ordinances.

Social Media Disclaimer

The County’s hiring process is governed by the Cook County Employment Plan which prohibits employment actions from being influenced by any Political Reasons or Factors for Non-Exempt Positions. The advertisement of this position by any individual does not constitute an offer or promise of employment, promotion, or any other employment action and shall not influence the County’s hiring decision. Cook County officials and employees who become aware of or receive a complaint that involves an allegation of Political Reasons or Factors being considered in the hiring process of Non-Exempt positions are obligated to refer the complaint to the Cook County - Office of the Inspector General. If the Cook County Inspector General sustains allegations of Political Reasons or Factors being considered, Cook County will disqualify the Applicant or Candidate from consideration for employment and disciplinary action will be imposed on any involved Cook County employees, if applicable.