Inverto Human Resources and Operations Specialist

The Boston Consulting Group GmbH; Chicago (IL); Hybrid; USD 73,000 - 89,000; Full time

Job summary

A global consultant specializing in strategic procurement is hiring a Human Resources & Operations Specialist in Chicago. This dynamic role involves shaping talent development strategies to enhance consultant experiences, focusing on operations, diversity, and team dynamics. Candidates should possess a bachelor’s degree and 3-5 years of HR experience in professional services.

Benefits

Zero dollar health insurance premiums

Generous paid time off

Paid parental leave

Profit sharing retirement fund

Qualifications

• 3-5 years of administrative support or human resources experience required.
• Proficient in MS Office with strong Excel and PowerPoint skills.
• Self-starter with excellent verbal and written communication skills.

Responsibilities

• Manage career development processes and coordinate meetings.
• Ensure people receive the right training and manage relationships with providers.
• Champion diversity and inclusion initiatives.

Skills

Organizational Skills

Attention to Detail

Client-Focused Approach

Excellent Communication Skills

Education

Bachelor’s degree

Tools

MS Office

Excel

PowerPoint

Slack

Trello

Job description

Who We Are

At Inverto North America, we’re shaping the future of procurement and supply chain—and we’re doing it with ambition, pace, and purpose. Backed by BCG and driven by our own entrepreneurial spirit, we work globally with market-leading clients to deliver strategies that make businesses stronger.

Our people are at the heart of that impact. We’re experts in our field, and we don’t stand still. We grow our capabilities, expand our offering, and scale our global presence—together. Our success opens new doors for everyone here, and we make sure that growth is shared.

What You'll Do

At Inverto, we don’t just build supply chains, we build careers. From the very beginning, you’ll play a key role in shaping the experience of our most important asset: our people.

We’re hiring a Human Resources & Operations Specialist to join our North American team, helping to deliver the strategy that supports our consultants’ growth, belonging, and success across the region.

This role offers the opportunity to grow your career in a dynamic, fast-paced environment. You’ll work at the intersection of talent, development, operations, and culture, helping us create a workplace where every individual can thrive.

As part of a high-growth company, with accelerated opportunities you will be responsible for:

Career Development

• Managing the end-to-end career development process for Inverto NAMR, ensuring efficient and effective processes as well as valuable communication to all involved
• Coordinate Career Development Meeting (CDM) processes in collaboration with the EMESA region and align with local year-end timelines
• Prepare and manage all CDM inputs/outputs and work closely with Career Advisors to maintain quality and consistency
• Spot patterns across cohorts, identifying development themes to inform strategic improvements
• Facilitate communication with consulting teams through onboarding, trainings, and cohort meetings
• Partner with Talent Managers and Business Management Leaders (BML) on initiatives that enhance the consultant experience

Learning & Development

• Ensure our people receive the right training at the right time—partnering with global and regional teams where needed
• Plan and implement local training programs; manage relationships with external learning providers
• Track development needs across teams and coordinate coaching, mentoring, and procurement-specific learning (e.g., Mission Week)

Diversity & Inclusion

• Champion a workplace where everyone belongs, supporting our DEI initiatives with structure and care
• Coordinate D&I communications, support affinity networks, and lead programming logistics
• Pilot new engagement activities to connect communities across cohorts and levels

Mobility

• Support cross-office transfers and ambassador programs, creating a smooth and positive mobility experience for all participants

Teaming

• Work with Talent Managers and Inverto’s teaming leads to understand case team dynamics and flag opportunities for targeted support
• Help shape team culture through strategic initiatives and project-level interventions

Operations & Special Projects

• Partner closely with the Business Management Leader on day-to-day operations and long-term strategic goals
• Support cross-functional projects that enhance the employee experience and fuel business growth

What You'll Bring

• Bachelor’s degree required
• 3-5 years of administrative support or human resources experience, preferably at a professional services firm
• Highly organized, attentive to detail
• Comfortable with fragmented responsibilities and multitasking
• Resourceful nature and ability to synthesize information
• Proactively seeks solutions with a client-focused approach, demonstrating the ability to prioritize effectively
• Excellent written and verbal communication skills
• Self-starter with a “can do” attitude
• Proficient computer skills: MS Office with a strong preference for substantial Excel and PowerPoint experience; comfortable with modern office applications such as Slack, Trello

Who You'll Work With

INVERTO is one of the leading global consultancies specializing in strategic procurement and supply chain management. We operate under the umbrella of BCG and together we form a global powerhouse, that combines our expertise with our parent company's network and strategic focus. We partner with high-profile clients, guiding them toward future success through our excellence in cost and process optimization, advanced analytics, and risk management. Our success stems from a unique blend of team synergy and a spirit of fairness and fun, which creates what we call the INVERTO experience.

Additional info

Format Information:

At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.

Compensation Information:

Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.

The base salary range for this role is $73,000-$89,000 (USD).

This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.

In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.

At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That’s zero dollars in premiums taken from employee paychecks.

All of our plans provide best in class coverage:

• Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
• Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
• Dental coverage, including up to $5,000 in orthodontia benefits
• Vision insurance with coverage for both glasses and contact lenses annually
• Reimbursement for gym memberships and other fitness activities
• Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
• Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
• Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
• Paid sick time on an as needed basis

*Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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