Inventory Specialist

Petco Animal Supplies, Inc.; Bremerton (WA); On-site; USD 23,419 - 34,440; Full time

Job summary

Petco Animal Supplies, Inc. in Bremerton, WA is seeking an Omni Specialist to deliver seamless omnichannel experiences.

You will focus on Ship-from-Store operations and support daily coverage, picking, packing, and inventory flow while assisting with receiving and stocking and customer service on the sales floor. This role values operational precision, teamwork, and problem-solving in a fast-paced retail setting.

Qualifications

• Minimum of 1 year of experience caring for companion animals.
• Strong knowledge of animal care and husbandry.
• Excellent customer service and communication skills.
• Basic math and inventory management abilities.
• Pet Care Certification Program completion required.

Responsibilities

• Execute SFS and Omni Channel processes with accurate picking, packing, and shipping.
• Assist receiving, unloading, and stocking merchandise.
• Provide friendly, professional customer service on the sales floor.
• Maintain safe, clean Pet Care Center environment and support daily operations.

Skills

Customer service

Communication

Teamwork

Attention to detail

Inventory management

Math basics

Animal care knowledge

Education

High school diploma or GED

Tools

Point of Sale (POS)

Pet Care Certification

Job description

Overview

Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

About Petco

We are a trusted retailer with a long history of supporting pets and their families. We nurture the pet–human bond in more than 1,500 Petco stores across the U.S., Mexico, and Puerto Rico, with Vetco Total Care hospitals and preventive care clinics. We founded Petco Love in 1999 and collaborate with thousands of local animal welfare groups nationwide, helping find homes for millions of animals through in-store adoption events.

Role Summary

As an Omni Specialist, you play a key role in delivering seamless omnichannel experiences that connect customers to the products they need, when and how they want them. You will focus on Ship-from-Store (SFS) and Omni Channel execution, supporting daily operational excellence within the Pet Care Center. You ensure accurate picking, packing, shipping, and inventory flow while also supporting merchandise receiving, stocking, and customer service as needed. This role is ideal for someone who enjoys operational precision, teamwork, and problem-solving in a fast-paced environment.

What You’ll Do

• Pet First – Support a safe, clean, and compliant Pet Care Center environment for pets, customers, and partners. Adhere to safety, loss prevention, and operational procedures. Escalate issues to the Leader on Duty as needed.
• Foster the Fun – Provide friendly, helpful, and solution-oriented customer service on the sales floor. Support customer interactions using Petco’s selling model. Contribute to a collaborative, inclusive team culture focused on shared success.
• Let’s Go – Execute daily SFS operations with accurate picking, packing, labeling, and shipping. Support efficient Omni Channel execution to reduce processing time. Assist with receiving, unloading, and stocking merchandise. Maintain accurate inventory flow and participate in quarterly and annual physical counts. Complete Omni and SFS projects (planograms, labeling, signage, fixture setup, RTV processing, hazardous waste handling). Analyze on-site conditions versus plan and implement corrective actions. Coordinate with Pet Care Center and field partners to ensure fixturing and floor plans meet standards. Communicate daily status updates to PCC leadership. Perform routine housekeeping and support special projects as assigned.

Key Responsibilities

• Omni Channel & Operations – Ensure accurate, timely execution of SFS and Omni Channel processes; maintain standards across backroom and sales floor; support inventory accuracy, replenishment, and merchandise presentation; follow all policies, procedures, and safety standards.
• Customer Experience – Process register transactions accurately when supporting the sales floor and deliver a positive customer experience through professionalism and teamwork.

What Success Looks Like

• High school diploma or GED or equivalent work experience.
• Strong attention to detail and organizational skills.
• Basic math proficiency and above-average communication skills.
• Ability to follow processes with sound judgment.
• Strong teamwork and problem-solving skills.
• Genuine interest in animals and their care preferred.

What You Bring

Experience & Skills

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• High school diploma or GED preferred.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Essential Functions & Work Environment

This role is performed in a Pet Care Center retail environment and requires active engagement on the sales floor.

• Frequent standing, walking, bending, kneeling, reaching, and lifting.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including cashiering and point-of-sale transactions.
• Must be able to work near animals, with exposure to dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Why You’ll Love It Here

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.

Salary and benefits information is provided where applicable. Pay ranges are presented in accordance with state-specific regulations and may vary by location and experience. Actual pay rates depend on position, location, and applicable laws.

Salary Range: 17.00 - 25.00

Start Rate: 18.13

For more details about Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO, visit the benefits page.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.