Inventory Problem Solver

ID Logistics US; White Haven (Luzerne County); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical/Dental/Vision (options)

401K with matching

STD/LTD

Vacation and sick time

Friendly culture

Job summary

ID Logistics US in White Haven, PA seeks a detail‑oriented Records and Quality Associate to support audits and maintain SOPs and training records at the DC5 site. You will help ensure quality systems documentation is current and compliant.

The role requires proficiency in Excel and familiarity with inventory controls, with a focus on accurate recordkeeping and timely communication across teams. Shift-based work supports 24/7 warehouse operations.

Qualifications

• High School Diploma or GED required.
• Two years related experience or equivalent combination.
• Excellent oral and written communication skills.
• Proficient in Microsoft Excel, Word, PowerPoint and email applications.
• Ability to wear PPE and follow safety policies.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to interpret safety rules and manuals.
• Knowledge of inventory control and quality systems.

Responsibilities

• Ensures Audit preparedness.
• Troubleshoots on cases with issues.
• Updates and maintains training matrix for all associates.
• Maintains Records and Written Procedures of Quality Systems for ID Logistics (SOPs, Monthly Quality Training).
• Ensures SOPs are up-to-date and reviewed as required.
• Ensures documentation and communication comply with Quality Requirements.
• Keeps internal audit documentation current.
• Reports corrective actions that comply with QC.
• Reports safety non-conformance.
• Ensures inventory accuracy and compliance for all DC5 accounts.
• Identifies and researches inventory discrepancies and root causes.
• Familiar with Swiss Log, SAP, PKMS, Manhattan systems.

Skills

Oral and written communication

MS Office proficiency

Report writing

Problem solving

Education

High School Diploma or GED

Two years related experience or equivalent

Tools

Swiss Log

SAP

PKMS

Manhattan systems

Job description

Job Description

ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. We were founded in Orgon, France, and have a US base in Scranton, PA. We accelerated growth in 2022 after merging with Kane Logistics just three years prior. Now operating as ID Logistics US, we provide comprehensive supply chain solutions across 50+ sites, powered by over 7,000 team members within the United States. With a global workforce of over 38,000 experts and 84 million square feet of facilities across over 400 sites, we're transforming logistics—and this is just the beginning!

Location

White Haven, PA

Work Schedule

Sunday - Wednesday 7:00pm -- 5:30am

Salary

$21.00 plus shift $2.00 differential

Benefits

• Medical, Dental, Vision (Options available)
• 401K with matching program
• STD, LTD
• Vacation and sick time
• Friendly and Open Door Culture

Key Responsibilities

• Ensures Audit preparedness
• Troubleshoots on cases with issues
• Updates and maintains training matrix for all associates
• Responsible for maintaining all Records and Written Procedures of Quality Systems for ID Logistics (i.e. Standard Operating Procedures, Monthly Quality Training, Etc.)
• Ensures that SOP' are up-to-date and reviewed as required
• Ensures all appropriate documentation and communication are compliance with Quality Requirements
• Ensures all documentation regarding internal audits are current.
• Report / inform to associates of corrective actions that comply to QC
• Report Safety non -conformance
• Assure inventory accuracy and compliance for all DC5 accounts.
• Identifying and researching unique inventory occurrences and correct.
• Investigate inventory discrepancies found through cycle counts and determining root cause.
• Knowledge of Swiss Log, SAP, PKMS, Manhattan systems
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned.

Requirements

• High School Diploma or GED; or equivalent combination of experience and education
• Two years related experience; or an equivalent combination of education and experience.
• Must have excellent oral and written communication skills.
• Must be proficient in Microsoft Excel, Word, PowerPoint and email applications.
• Must be able to wear personal protective equipment appropriate for the work environment (e.g. protective footwear, protective eyewear, hearing protection, bump cap, gloves, etc.) in accordance with safety policies.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from associates, managers, regulatory agencies, and the general public.
• Ability to speak effectively with individuals at all levels within and external to the company and the ability to read and interpret documents such as safety rules, operating and procedure manuals.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ration and percent and to generate and interpret graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Through compliance (DMS or Corp Compliance) instruction, systematic completion of all associate training and recordkeeping of. Superior organizational skills are critical.