Inventory Performance Analyst

Leslie's; Phoenix (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Comprehensive medical, pharmacy, dental, and vision plan options

401(k) with company match

Paid vacation and holidays

Employee assistance programs

Product discounts

Job summary

A leading retailer in Phoenix is looking for a Strategic In-Stock Analyst to improve inventory performance across stores. This role involves managing store inventory requests, analyzing data for insights, and collaborating across departments to enhance customer experience. Candidates should have strong analytical and problem-solving skills, a bachelor's degree or relevant experience, and the ability to thrive in a fast-paced environment. Competitive benefits, including healthcare, retirement plans, and employee discounts are offered.

Qualifications

• Experience in retail, inventory management, replenishment, or supply chain analytics.
• Ability to manage multiple priorities and meet defined SLAs in a fast-paced environment.
• Strong institutional knowledge of store operations and inventory workflows.

Responsibilities

• Manage and resolve store inventory requests and exceptions.
• Investigate and address in-stock issues to minimize out-of-stocks.
• Partner closely with Field teams to provide timely solutions.

Skills

Strong analytical skills

Problem-solving skills

Attention to detail

Education

Bachelor’s degree or a minimum of 2 years of work experience

Tools

Inventory planning systems

Reporting tools

Job description

Job Overview

The Strategic In-Stock Analyst (SISPA) plays a critical role in sustaining and improving in-stock performance across the organization. This position serves as a key connector between Merchandising, Inventory Planning, Logistics Fulfillment Centers (LFC), and Field teams to ensure timely resolution of store inventory issues and execution of replenishment strategies.

The SISPA manages store requests and exceptions with a defined 48-hour service level agreement (SLA), supports data-driven decision-making, and translates field insights into actionable improvements that enhance customer experience and protect revenue. This role requires strong analytical expertise, process discipline, and deep institutional knowledge to effectively support stores and strategic in-stock initiatives.

Responsibilities

• Manage and resolve store inventory requests and exceptions within a 48-hour SLA.
• Investigate and address in-stock issues to minimize out-of-stocks and delayed replenishment.
• Partner closely with Field teams to understand store-level challenges and provide timely solutions.
• Act as a liaison between Merchandising, Inventory Planning, LFC, and Field teams to ensure alignment on replenishment and assortment execution.
• Translate field feedback and operational insights into actionable recommendations for internal partners.
• Support execution of strategic initiatives focused on in-stock excellence and operational consistency.
• Analyze inventory, replenishment, and assortment data to identify trends, risks, and opportunities.
• Support data-driven replenishment decisions to improve store-level availability and sales performance.
• Monitor exceptions and recurring issues to drive continuous improvement.
• Reinforce standard processes, documentation, and internal controls related to inventory and in-stock management.
• Identify process gaps and recommend improvements to reduce repeat issues and inefficiencies.
• Maintain clear documentation of resolutions, learnings, and best practices.
• Directly supports revenue protection by reducing missed sales due to out-of-stock conditions.
• Improves response times and resolution effectiveness for store inventory issues.
• Enhances customer experience through improved product availability.
• Strengthens partnerships between corporate teams and the field through consistent, reliable support.

Qualifications

• Bachelor’s degree or a minimum of 2 years of work experience
• Strong analytical and problem-solving skills with the ability to interpret inventory and replenishment data.
• Experience working cross-functionally with merchandising, supply chain, inventory, or field teams.
• Proven ability to manage multiple priorities and meet defined SLAs in a fast-paced environment.
• High attention to detail with a strong focus on process discipline and documentation.
• Experience in retail, inventory management, replenishment, or supply chain analytics.
• Familiarity with inventory planning systems and reporting tools.
• Demonstrated ability to translate operational insights into strategic improvements.
• Strong institutional knowledge of store operations and inventory workflows

Benefits

• Leslie's provides a robust benefits package, including: Comprehensive medical, pharmacy, dental, and vision plan options.
• Health savings account (with enrollment in the high deductible health plan option).
• Health & dependent care flexible spending accounts.
• Company-paid basic life and AD&D insurance.
• Voluntary supplemental life insurance.
• Company-paid short-term disability and voluntary long-term disability insurance.
• Pre-tax and Roth 401(k) with company match.
• Paid vacation, sick, and bereavement leave.
• Paid holidays, including a floating personal day.
• Employee assistance and wellness programs.
• Earned Wage access is available, allowing early access to a portion of your earned wages before payday.
• Product discounts at Leslie’s Retail stores.

Equal Opportunity

Leslie’s recognizes a critical component to our continued success is our people. Leslie’s is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.

This employer is an Equal Opportunity Employer. For further information, please review the Know Your Rights notice from the Department of Labor.