Inventory & Pack-out Technician

Servicemaster-Apple-Valley; Southington (CT); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid training

401k

Health insurance contribution

Overtime opportunities

On-call bonus pay

Job summary

ServiceMaster Restore is seeking an Inventory & Pack-Out Technician in Southington, CT. The role involves handling customer belongings from disaster scenes, cataloguing items, and maintaining vault storage with meticulous records.

You will photograph, categorize, and track items using Contents Track while coordinating with project teams and insurance adjusters. Growth opportunities exist within a fast-growing restoration company.

Qualifications

• Valid driver's license and reliable transportation.
• Ability to lift 50+ lbs and work on your feet for extended periods.
• Strong organizational skills and ability to manage large volumes of items across multiple jobs.
• Attention to detail, especially when tracking, recording, and inventorying items.
• Comfortable with warehouse/inventory software and systems (or quick to learn new systems).
• Ability to follow procedures and maintain accurate records.
• Customer-facing communication skills.

Responsibilities

• Pack, unpack, and assess customer belongings from disaster scenes (on-site and vault-based)
• Categorize, and organize items for storage, prioritizing by condition, type, and insurance value
• Photograph items and document condition for records and tracking
• Catalog items in Contents Track: description, brand, condition, damage assessment
• Organize and maintain the contents vault like a warehouse: shelving layout, box placement, bin rotation, space management
• Track boxes and items in/out of vault storage with accurate receiving/shipping records
• Inventory, count, and reconcile items across multiple ongoing jobs simultaneously
• Clean and process affected items and prepare them for proper storage
• Identify and document items beyond restoration for accurate reimbursement claims
• Communicate with customers, project leads, and insurance adjusters about item status and job progress

Skills

Valid driver’s license

Reliable transportation

Lift 50+ lbs

Organizational skills

Attention to detail

Warehouse software familiarity

Customer-facing communication

Contents Track familiarity

Tools

Contents Track

Xactimate

Job description

Inventory & Pack-Out Technician

161 Atwater St, Plantsville CT - Full time + OT - $22-25/hr

Job Overview

This position could be considered inventory management for disaster recovery. When a home or business suffers fire, water, or other loss, we step in to protect what can be saved and document what can't. You'll receive customer belongings, organize them like a stockroom, catalog each item in our tracking system, maintain our contents vault like a warehouse, and ensure every box and item can be accounted for at any time. If you've managed inventory, stocked shelves, received/shipped goods,

or run a stockroom, you have the core skills for this role.

What You'll Do

• Pack, unpack, and assess customer belongings from disaster scenes (on-site and vault-based)
• Categorize, and organize items for storage, prioritizing by condition, type, and insurance value
• Photograph items and document condition for records and tracking
• Catalog items in Contents Track: description, brand, condition, damage assessment
• Organize and maintain the contents vault like a warehouse: shelving layout, box placement, bin rotation, space management
• Track boxes and items in/out of vault storage with accurate receiving/shipping records
• Inventory, count, and reconcile items across multiple ongoing jobs simultaneously
• Clean and process affected items and prepare them for proper storage
• Identify and document items beyond restoration for accurate reimbursement claims
• Communicate with customers, project leads, and insurance adjusters about item status and job progress

Qualifications

• Valid driver's license and reliable transportation
• Ability to lift 50+ lbs and work on your feet for extended periods
• Strong organizational skills and ability to manage large volumes of items across multiple jobs
• Attention to detail, especially when tracking, recording, and inventorying items
• Comfortable with warehouse/inventory software and systems (or quick to learn new systems)
• Ability to follow procedures and maintain accurate records
• Customer-facing communication skills

We're Especially Looking For

• Retail stockers, warehouse workers, or inventory specialists with hands-on experience receiving, organizing, and tracking goods
• Backroom/stockroom personnel with experience managing high-volume inventory
• Warehouse or logistics staff with experience in inventory management systems or bin/shelf organization
• Anyone with experience cataloging, photographing, or managing large quantities of items
• Moving or storage company personnel with warehouse/vault background
• Property claims or insurance inspection background (documentation and photography skills transfer directly)
• Familiarity with Contents Track, Xactimate, or similar software (training provided if not)

What We Offer

• Competitive hourly pay ($22–$25/hr based on experience)
• Overtime opportunities
• On-call bonus pay opportunities
• Paid time off
• Paid training and certification support
• 401k benefits
• Health insurance contribution
• Career growth in a fast-growing restoration company

Why Join Us

This role has built-in growth potential. We're building a team of people who can own the entire

contents process from receiving and organizing through tracking and delivery.

If you come from retail, warehouse, or inventory management, you already

understand systems, organization, and accuracy. This is your bridge into field

operations, higher pay, and real career momentum in a growing industry. Unlike

typical warehouse work, every item matters, and your work directly impacts

families getting their lives back to normal.

Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone.
Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.