Inventory Management Specialist

PRA GROUP, INC.; Norfolk (VA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

401k match

Medical, dental, vision insurance

Paid time off

Job summary

PRA Group invites you to join a diverse, growing company making a tangible impact on the global economy.

The role supports the receipt, investigation, and resolution of charged off accounts within an office environment. Candidate should have a high school diploma and at least 1 year in collections or related fields, with strong Excel and Word skills and fluent English.

Qualifications

• High school diploma or equivalent; associate degree preferred.
• 1+ year in collections, customer service, or accounts inventory, preferably in collections.
• Proficient with Microsoft Office (Word, Excel) and internet.
• Ability to define problems, organize data, establish facts, and draw conclusions.
• Ability to work a flexible schedule and meet deadlines.
• Strong written and oral communication, judgement and collaboration skills.
• Fluent English.

Responsibilities

• Investigate and process assigned accounts and record research/work performed.
• Determine account classification from research and update records accordingly.
• Obtain account information/verification from seller and file documentation per policy.
• Loster as liaison between Inventory Management and internal departments to research accounts as needed.
• Perform ad hoc tasks assigned by management.
• Contribute to a positive, collaborative team environment.
• Participate in required training and comply with regulatory requirements.

Skills

Fluent English

Strong communication

Problem solving

Multitasking

Education

High School Diploma or equivalent

Associate’s degree preferred

Tools

Microsoft Office

Excel

Internet

Job description

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Position Summary

Assists in the receipt, investigation and resolution of charged off accounts.

Key Responsibilities

• Responsible for investigating and processing assigned accounts as well as recording all research and work performed
• Uses research to determine the appropriate account classification and updates the accounts as appropriate
• Obtains account information/verification from seller and electronically files documentation per policy and procedure
• Serves as a liaison between Inventory Management and internal departments to research accounts ad hoc and provides information as required to appropriate parties
• Performs ad hoc tasks assigned by management
• Contributes to a positive and collaborative team environment
• Participates in all required training and ensure compliance with training and regulatory requirements across areas of organizational responsibility
• Identifies violations of Company policies and practices; informs management of behaviors that may significantly impact the Company

Professional Experience/Qualifications

• High School Diploma or equivalent, associate's degree preferred
• Minimum of 1-year hands-on experience working in collections, customer service, or account inventory type positions, preferably in the collections industry.
• Proficient Microsoft Office skills including Office, Word and Excel and internet
• Ability to define problems, organize and collect data, establish facts, and draw valid conclusion
• Ability to work flexible schedule
• Self-aware, self-motivated, reflective, and able to learn from mistakes, with an ability to learn quickly while on the job
• Strong communication skills (written and oral), judgement, and collaboration skills to interact positively across all levels of organization
• Must be able to handle multiple projects and tasks simultaneously while meeting deadlines
• Excellent organizational skills with a high attention to detail
• Fluent English

Work Environment

Work is performed in an office environment with telephones, personal computers, and printers. The office environment is an open workspace with individual workstations. The noise level of the environment is usually moderate. This position is a: Sedentary position with seldom to occasional lifting of less than 11 pounds; requires frequent lifting of less than 1 pound; and may require standing less than or equal to 1/3 of the day.

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Salary Range: $15.19 - $22.79 PRA Group has an effective process for assessing market data and establishing ranges to ensure we remain competitive. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, specific working location and market position. This posted salary range is a good faith and reasonable estimate, and PRA Group reserves the right to adjust this range depending on the qualifications and location of the selected candidate. In addition to base salary, PRA may offer additional benefits to include performance based bonus programs and/or equity programs depending on the position. PRA offers paid time off, medical, dental, vision, 401k match, life insurance, and other benefits to assist with the physical and mental wellbeing of our employees.

All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law.

We are a drug free workplace.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

As a global leader in acquiring and collecting nonperforming loans, PRA Group returns capital to banks and other creditors to help expand financial services for consumers. With thousands of employees worldwide, PRA Group companies collaborate with customers to help them resolve their debt. For more information, please visitwww.pragroup.com.