Inventory Management Representative

MSM (Northern Safety); Little Rock (AR); Presencial; USD 36.000 - 48.000; Jornada completa

Descripción de la vacante

MSM (Northern Safety) is seeking a field inventory and customer support associate to operate on-site at customer facilities. You will scan and stock parts, transport products, and place reorders while maintaining accurate inventory levels and safe work practices.

The role requires strong communication, reliability, and the ability to respond promptly to customer needs. On-site work with varied daily conditions.

Formación

• High school diploma or GED required or equivalent experience.
• Experience with VMI programs, customer service, driving, or similar positions a plus.
• Ability to build and maintain positive customer relationships and respond promptly to needs.
• Must be a team player, adaptable to change, and able to work with minimal supervision.
• Forklift training and certification required.
• Ability to lift up to 80 lbs., walk/stand for long periods, and work in varied conditions.

Responsabilidades

• Scans and stocks inventory at the customer’s site and maintains proper levels.
• Investigates and resolves customer problems regarding CPS business.
• Delivers products to customers and places replenishment orders.
• Maintains clean and organized CPS racks and bins.
• Communicates issues to appropriate internal departments and follows safety procedures.
• Identifies opportunities for improvement and forwards leads to relevant teams.
• Other duties as assigned.

Conocimientos

Customer service

Communication skills

Team player

Self-starter

Office software

Forklift certification

Reading/comprehension

Problem solving

Attention to detail

Educación

High school diploma or GED

Herramientas

Microsoft Word

Excel

Outlook

Descripción del empleo

• Scans and stocks inventory at the customer’s place of business. Fills bins on site and maintains proper inventory levels for location with little excess.
• Investigates and resolves customer problems regarding C-Parts Solutions (CPS) business.
• Builds and maintains professional and positive customer relationships.
• Transports products to customers.
• Places orders to replenish customers’ inventory.
• Delivers product accurately and completely to bins and puts inventory away per customer’s and Company’s requirements.
• Addresses issues or concerns brought up by customers on site as well as communicates issues and concerns to appropriate internal departments.
• Looks for additional product Würth can supply, and forwards leads to appropriate departments.
• Maintains general housekeeping of onsite work area and keeps CPS racks and bins organized and clean.
• Identifies and communicates opportunities for improvement such as bin quantities, new parts, inventory turns, etc.
• Follows all Company Fleet Policies and Procedures.
• Continuously improves productivity and efficiency of processes throughout the operational organization.
• Demonstrates a commitment to safety by performing responsibilities in a safe and secure manner and follows all safety procedures. Reports unsafe acts, hazards, and maintains a clean/orderly department.
• Other duties as assigned.

QUALIFICATIONS, SKILLS & ABILITIES

• High school diploma/GED, and/or equivalent experience is required .
• Experience with VMI programs, Customer Service, Driving, or experience in a similar position is a plus.
• Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicit customer feedback, and manage difficult customer situations.
• Must have the inherent ability to be a team player who readily adapts to change.
• Needs to be a highly functional self-starter; able to work with minimal supervision.
• Excellent written and oral communication skills.
• Ability to read, interpret and comprehend documents such as training instructions, shipping tickets, procedure manuals, etc. at a fast pace.
• Ability to add, subtract, multiple, and divide accurately and efficiently.
• Must pass Forklift training and maintain Forklift certification.
• Requires lifting ability of up to 80 lbs., frequent lifting of 40-60 lbs. Requires walking and standing on a concrete surface 8 to 10 hours a day.
• Work is performed in customer facilities and will have a wide range of work conditions, including summer and winter driving conditions.
• Ability to understand and apply instructions furnished in written, oral, or diagram form. Ability to solve problems involving several variables in standardized situations.
• Basic computer knowledge including Microsoft Word, Excel, and Outlook.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.