Inventory & Logistics Specialist

Wayfair; Wilmette (IL); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Health benefits from day one

401(k) with company match

Tuition reimbursement

Wayfair employee discount

Parental leave options

Performance-based pay increases

Job summary

Wayfair in Wilmette, IL is seeking a Logistics Specialist to keep our Physical Retail operations running smoothly. You will manage inventory flow, conduct audits, process shipments, and resolve discrepancies to support a seamless customer experience.

Key responsibilities include daily inventory audits, cycle-counting, using scanning and WMS/OMS tools, handling receipts, and collaborating with logistics teams to drive efficiency during peak periods.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to adapt to evolving tools and processes.
• Detail-oriented with strong organizational skills.
• Proficient in Microsoft Office or Google Suite.

Responsibilities

• Demonstrates reliability and punctuality for every shift and communicates proactively about issues.
• Ensure inventory accuracy with daily audits, cycle counts, and scanning to track items by condition, quantity, and location.
• Manage inventory performance by monitoring aging stock, processing markdowns, and handling returns for recalls or overstock.
• Receive and process shipments, unloading and recording overages and damages accurately.
• Proactively monitor systems using order-management and warehouse-management software to track flow and resolve discrepancies.
• Audit operations with regular inbound/outbound shipment checks to ensure accurate processing.
• Support operational excellence by using ticketing systems to manage exceptions and propose process improvements.
• Collaborate with logistics leaders and other departments to streamline operations and maintain high standards.
• Adapt and solve inventory challenges, coordinating between warehouse and store teams during peak periods.
• Operate as one team by cross-training across store functions to flex when needed.

Skills

Customer service

Communication

Detail orientation

Adaptability

Open schedule availability

Technical proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Suite

Job description

Wayfair in Wilmette, IL is seeking a Logistics Specialist to keep our Physical Retail operations running smoothly. You will manage inventory flow, conduct audits, process shipments, and resolve discrepancies to support a seamless customer experience.

Key responsibilities include daily inventory audits, cycle-counting, using scanning and WMS/OMS tools, handling receipts, and collaborating with logistics teams to drive efficiency during peak periods.