Inventory & Customer Experience Specialist

KnitWell Group; Birmingham (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Merchandise discounts

Professional development

Opportunities for advancement

Community impact through partnerships

Job summary

KnitWell Group in Birmingham, AL is seeking a Support Associate to help manage inventory and support our sales floor at Soma store location. You will handle shipments, restock, and ensure pricing and signage are accurate.

You will contribute to a welcoming, brand-aligned store environment, assist with visual displays, and support store leaders in daily operations. The role requires reliability, teamwork, and the ability to lift up to 50 pounds.

Qualifications

• Must be at least 18 years old.
• Flexible availability including nights, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Ability to lift up to 50 pounds and maneuver around the sales floor and stockroom.
• Team player with ownership and initiative.
• Willingness to learn new processes and tools.
• Enjoy fashion and customer service.

Responsibilities

• Manage inventory processes: intake, store, and ticket merchandise for replenishment on the sales floor.
• Keep stockroom organized and easy to navigate.
• Ensure new products are merchandised and represented on the sales floor promptly.
• Restock products and update prices as needed.
• Maintain a visually inspiring store environment reflecting brand standards.
• Assist store leaders with visual directives, floor sets, and signage placements.
• Deliver a customer-focused experience consistent with our hospitality culture.
• Support a positive, collaborative team environment.

Skills

Age 18+

Flexible availability

Team player

Proactive

Quick learner

Strong organizational skills

Customer-focused

Tools

POS system

Job description

KnitWell Group in Birmingham, AL is seeking a Support Associate to help manage inventory and support our sales floor at Soma store location. You will handle shipments, restock, and ensure pricing and signage are accurate.

You will contribute to a welcoming, brand-aligned store environment, assist with visual displays, and support store leaders in daily operations. The role requires reliability, teamwork, and the ability to lift up to 50 pounds.