Inventory & Customer Experience Associate

KnitWell Group; Scottsdale (AZ); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community partnerships

Job summary

Soma is seeking a Support Associate in Scottsdale, AZ, to balance back-of-house inventory duties with front-of-house customer service on the sales floor.

You will manage shipments, stockroom organization, and timely merchandising while upholding brand standards and contributing to a positive team culture. The role requires flexible availability and a proactive, detail-oriented mindset.

Qualifications

• Must be at least 18 years old.
• Flexible availability—nights, weekends, and holidays.
• Team player with ownership and initiative.
• Ability to bend, reach, stretch, and lift up to 50 pounds.

Responsibilities

• Manage inventory processes: intake, storage, and ticket merchandise for replenishment on the sales floor.
• Keep the stockroom organized and easy to navigate.
• Merchandise new products on the sales floor in a timely manner.
• Restock products and update price changes.
• Maintain a visually appealing store environment reflecting brand standards.
• Assist store leaders with visual directives, floor sets, signage, and displays.
• Deliver a customer-focused experience aligned with our hospitality culture.
• Support teamwork and collaboration to maintain operations.

Skills

Inventory management

Attention to detail

Customer service

Teamwork

Flexibility

Tools

POS system

Job description

Soma is seeking a Support Associate in Scottsdale, AZ, to balance back-of-house inventory duties with front-of-house customer service on the sales floor.

You will manage shipments, stockroom organization, and timely merchandising while upholding brand standards and contributing to a positive team culture. The role requires flexible availability and a proactive, detail-oriented mindset.