Inventory Controller II

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 29,000 - 41,000; Full time

Job summary

Mass General Brigham across a surgical services environment seeks a Materials Management professional to coordinate implant, tissue, instrumentation, and specialty product activities for case readiness. You will liaise with clinical teams, vendors, sterile processing, and supply chain to ensure product availability and procedural continuity.

Role requires 2–3 years in materials management or similar, high attention to detail, and strong collaboration with cross-functional teams in a onsite

Qualifications

• Strong attention to detail with an organized approach to tasks.
• Exceptional customer service and problem-solving skills.
• Must be able to read, write and understand medical terminology.
• Knowledge of inventory control practices, par levels and supply chain workflows.
• Ability to collaborate with clinical staff, vendors and interdisciplinary teams.

Responsibilities

• Coordinate implant, tissue, instrumentation, and specialty product requests for case readiness.
• Collaborate with clinical staff, vendors, sterile processing, and supply chain for timely delivery and replenishment.
• Initiate and track requisitions for implants, tissues, instrumentation, and supplies.
• Maintain assigned inventory locations with organization and accuracy.
• Monitor inventory levels, par levels, and usage; escalate issues to prevent shortages or waste.
• Investigate and resolve product and supply availability issues affecting procedures.
• Coordinate communication on back orders, substitutions, and delays.
• Support inventory tracking and reconciliation using inventory systems and RFID.
• Serve as a resource on specialty products and procedural readiness.
• Participate in initiatives to optimize inventory and workflow efficiency.

Skills

Attention to detail

Organized

Customer service

Medical terminology

Inventory control

Collaboration

Education

High School Diploma or Equivalent

2-3 years materials management inventory control or procurement

Implant/Tissue Management Experience 2-3 years preferred

Tools

Inventory management systems

RFID technology

Job description

Job Summary

Responsible for coordinating inventory, implant, tissue, instrumentation, and specialty product activities supporting surgical and procedural services across assigned clinical areas. Serves as a liaison between clinical teams, vendors, sterile processing, and supply chain partners to support product availability, inventory accuracy, procedural readiness, and continuity of patient care.

Does this position require Patient Care?

Yes

Essential Functions

• Coordinates implant, tissue, instrumentation, and specialty product requests to support surgical and procedural case readiness.
• Collaborates with clinical staff, vendors, sterile processing, and supply chain partners to support the timely delivery, availability, and replenishment of specialty products and supplies required for scheduled and emergent procedures
• Initiates and tracks requisitions for implants, tissues, instrumentation, specialty products, and procedural supplies to support inventory availability and procedural readiness.
• Maintains assigned inventory locations, including organization, product rotation, labeling, storage integrity, and inventory accuracy.
• Monitors inventory levels, par levels, product utilization, and inventory accuracy; initiates replenishment activities and escalates supply concerns to minimize shortages, excess inventory, and waste.
• Investigates and resolves product, inventory, and supply availability issues impacting scheduled and emergent procedural cases, escalating concerns as appropriate.
• Coordinates communication related to back orders, substitutions, delayed deliveries, and supply continuity issues impacting surgical and procedural services across assigned clinical areas.
• Supports inventory tracking, documentation, and reconciliation activities, including the use of inventory management systems, RFID technology, and related operating tools
• Serves as a resource to clinical and operational teams regarding specialty products, inventory status, procedural readiness, and supply continuity.
• Participates in departmental and interdisciplinary initiatives related to inventory optimization, workflow improvement, operational efficiency, and procedural supply support.

Qualifications

Education: High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree? Yes

Licenses and Credentials:

Experience: Experience in materials management, inventory control, or procurement 2-3 years required and Implant/Tissue Management Experience 2-3 years preferred

Knowledge, Skills and Abilities

• Strong attention to detail, with a diligent and organized approach to tasks.
• Exceptional customer service and problem-solving skills are essential.
• Must be able to speak, read, write and understand medical terminology in order to follow written instructions and complete various forms and records regarding equipment processing and preparation of equipment.
• Knowledge of inventory control practices, product rotation, par level management, and supply chain workflows preferred.
• Ability to collaborate effectively with clinical staff, vendors, and interdisciplinary teams to support procedural operations.

Additional Job Details (if applicable)

Physical Requirements

Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location 75 Francis Street

Scheduled Weekly Hours 40

Employee Type Regular

Work Shift Day (United States of America)

Pay Range $20.84 - $29.79/Hourly

Grade 4

Compensation and Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Company Culture

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.