Inventory Control Team Lead

Wayfair; Aberdeen (MD); On-site; USD 30,996 - 37,195; Full time

Benefits offered by this job

Competitive Pay

Comprehensive Benefits

Growth Opportunities

Safety First Culture

Job summary

Wayfair is hiring a Warehouse Team Lead in Aberdeen, MD, responsible for overseeing core department functions. You'll lead a team of associates, ensuring high performance and adherence to safety protocols.

Key responsibilities include workflow control, performance management, and problem resolution. Ideal candidates should have at least 2 years of experience, strong leadership skills, and the ability to handle physically demanding tasks.

This full-time role offers competitive pay, comprehensive benefits, and growth opportunities.

Qualifications

• 2+ years of working experience is preferred, especially in multiple departments.
• Must be capable of lifting up to 75 pounds unassisted.
• Experience with WMS systems is a plus.

Responsibilities

• Oversee a team of 6-15 associates and manage workloads effectively.
• Conduct daily pre-shift briefs on performance and safety.
• Proactively resolve operational issues and track productivity.

Skills

Leadership and motivational skills

Technical skills in WMS

PIV Certification

Communication skills

Problem-solving

Education

High School diploma or GED

Job description

Location: Aberdeen, MD | Department: Warehouse Operations | Job Type: Full-time | Pay: $22.50 - $27.00

About the Role

The Warehouse Team Lead is a pivotal frontline leadership role responsible for assisting the supervisor in managing and overseeing all functions of a core department (e.g., Receiving, Picking, Packing, Shipping, Bulk, VAS). As a working lead, you actively participate in the process path up to 50% of the shift. Your primary focus is driving safety, quality, and efficiency by controlling workflow, problem‑solving, training, and providing direct support to the team. This role is essential for maintaining high delivery standards and ensuring the smooth operation of all warehouse activities.

Why Join Our Team (Your Perks & Growth)

• Competitive Pay: The listed pay rate/range is just the start with potential for OT, shift differential, and bonuses.
• Comprehensive Benefits: Potential for medical, dental, vision, 401(k) match, and paid time off based on role type.
• Safety First Culture: We are relentlessly focused on a safe work environment for all employees.
• Growth Opportunities: We value data‑driven decisions and promote from within, offering clear paths for career advancement in operations, team leadership, and management.

What You’ll Do (Core Responsibilities)

I. Team Leadership & Performance Management

• Supervision & Delegation: Oversee the team (typically 6‑15 associates), coordinate workloads, and provide direct support to ensure the team delivers against production targets and KPIs. Delegate and assign tasks based on shift priorities.
• Performance: Drive individual and team performance, ensuring associates meet expected Units Per Hour (UPH) goals. Provide real‑time feedback regarding performance and quality, addressing issues that do not align with expectations.
• Safety & Training: Conduct pre‑shift briefs detailing daily plans and safety topics. Ensure the team works safely, leading daily stretches, and adhering to all SOPs and safety protocols. Assist in onboarding and conducting necessary training for new and existing associates.
• Problem Resolution: Act as the first point of escalation for operational issues, assisting in problem resolution before escalating to supervisors.

II. Operational Oversight & Execution

• Workflow Control: Proactively control workflow and remove roadblocks for associates to maintain efficiency and productivity. Monitor dashboards and systems to track productivity and identify process gaps.
• Inbound/Outbound Flow: Oversee inbound operations (Receiving/Bulk), including trailer placement, unloading, processing, and hitting Dock to Stock SLA. For outbound (Shipping/Bins), ensure accurate picking, proper packaging, and secure loading of outbound trailers (e.g., cube utilization, securement).
• Inventory & Quality: Perform quality checks to verify inventory accuracy and correct placement. Monitor inventory to keep product moving and oversee the cleanliness of the department.
• Administration: Handle email and verbal questions in a timely manner.

What You’ll Need (Minimum Requirements)

• Experience: 2+ years working experience is preferred. Experience in more than one department is required (e.g., receiving, inventory control, pick, pack, ship, and return of product).
• Physical Capability: This is a floor position that involves physically moving/processing products. Must be comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift. Must be able to pivot at any time to respond to changing priorities.
• PIV/Equipment: PIV Certification is required (e.g., for Bulk and Receiving roles). Must be able to operate or be willing to be trained on Powered Industrial Truck Operations (PITO).
• Leadership Skills: Leadership and motivational skills, and the ability to make decisions with little to no guidance based on policies or common sense. Must be firm and fair—maintaining clear expectations while treating all team members with respect and consistency.
• Technical Skills: Working understanding of the WMS system. Experience with creating and updating systems such as trouble tickets is a plus.
• Education/Experience (Preferred): High School diploma or GED is preferable. Previous warehouse experience is preferable.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Equal Opportunity Employer

We are a proud equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Privacy Notice

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].