Inventory Control Manager

Lu Guasco & Co.; Ridgefield (CT); On-site; USD 70,000 - 100,000; Full time

Job summary

Lu Guasco & Co. is seeking an Inventory Control Manager in Ridgefield, CT to streamline inventory flow and support service, installation, delivery, and administrative teams. You will ensure technicians have the inventory and materials needed to deliver an exceptional customer experience.

You will improve processes, manage vendors, and drive measurable efficiency across multiple operations divisions, while maintaining organized warehouses and accurate stock levels.

Qualifications

• 5+ years of experience in operations, inventory management, purchasing, warehouse management, or service operations.
• Strong organizational, project management, and problem-solving skills with exceptional attention to detail.
• Experience managing multiple priorities while working cross functionally with operations, service, and administrative teams.
• Experience with inventory management, ERP, or operational software systems preferred.
• Strong communication, vendor management, and relationship building skills.
• Experience withing HVAC, plumbing, electrical, fuel oil, propane, construction, or another field service industry is preferred.
• A continuous improvement mindset with a passion for building efficient, scalable operational processes.

Responsibilities

• Respond to customer inquiries via phone, email, and website with a customer first mentality
• Provide administrative support as needed to Accounting, Sales and/or Marketing
• Oversee inventory purchasing, warehouse operations, and technician support across multiple operations divisions
• Maintain accurate inventory levels while reducing excess inventory and improving material availability
• Source equipment and materials, negotiate with vendors, and manage supplier relationships to improve purchasing efficiency
• Support technicians by coordinating parts availability, staging materials, and minimizing downtime in the field
• Oversee warehouse organization, receiving returns, warranties, and inventory accuracy
• Coordinate facility maintenance and operational improvements to support a safe, organized work environment

Skills

Inventory management

ERP systems

Vendor management

Cross-functional collaboration

Project management

Communication

Attention to detail

Job description

Are you an operations professional who enjoys bringing order to complexity and improving the way things work? Do you thrive in fast-paced environments where inventory, purchasing, warehouse operations, and technician support all come together to drive customer satisfaction? This could be the job for you!

The ideal Inventory Control Manager will be highly organized, solutions-oriented, and passionate about operational excellence. This role will become a key business partner to our service, installation, delivery, and administrative teams by ensuring technicians have the inventory, equipment, and operational support they need to deliver an exceptional customer experience.

The ability to improve processes, solve problems, build strong vendor relationships, and make a measurable impact on an organization's efficiency and growth, will guarantee success in this role.

Responsibilities

• Respond to customer inquiries via phone, email, and website with a customer first mentality
• Provide administrative support as needed to Accounting, Sales and/or Marketing
• Oversee inventory purchasing, warehouse operations, and technician support across multiple operations divisions
• Maintain accurate inventory levels while reducing excess inventory and improving material availability
• Source equipment and materials, negotiate with vendors, and manage supplier relationships to improve purchasing efficiency
• Support technicians by coordinating parts availability, staging materials, and minimizing downtime in the field
• Oversee warehouse organization, receiving returns, warranties, and inventory accuracy
• Coordinate facility maintenance and operational improvements to support a safe, organized work environment

Qualifications

• 5+ years of experience in operations, inventory management, purchasing, warehouse management, or service operations
• Strong organizational, project management, and problem-solving skills with exceptional attention to detail
• Experience managing multiple priorities while working cross functionally with operations, service, and administrative teams
• Experience with inventory management, ERP, or operational software systems preferred
• Strong communication, vendor management, and relationship building skills
• Experience withing HVAC, plumbing, electrical, fuel oil, propane, construction, or another field service industry is preferred
• A continuous improvement mindset with a passion for building efficient, scalable operational processes