Inventory Control Associate

Wayfair; Cranbury Township (NJ); On-site; USD 30,307 - 33,062; Full time

Job summary

Wayfair is seeking an IC Warehouse Associate in Cranbury, NJ to safeguard inventory accuracy and product quality within our fulfillment network.

You will perform cycle counts, investigate discrepancies, and utilize WMS and handhelds to keep stock precise while following safety guidelines. This role requires attention to detail, basic Excel/Outlook skills, and the ability to operate MHE, with multiple shifts available.

Qualifications

• At least 1 year of cycle count experience.
• Proficient with Outlook and Excel or Google Sheets.
• PIV Certification or willingness to be trained.

Responsibilities

• Perform cycle counts to ensure stock accuracy.
• Investigate and resolve inventory discrepancies and damage.
• Monitor reports on inventory issues and adjustments.
• Inspect inbound units and stock quality; document issues.
• Use WMS and handhelds to sort data and resolve issues.
• Operate MHE (Cherry Pickers/Reach Trucks) safely.

Skills

Cycle counts

Outlook

Excel/Google Sheets

PIV Certification

Tools

WMS (Warehouse Management System)

Nexus handheld device

Excel

Job description

IC Warehouse Associate
Location: Cranbury, NJ | Department: Inventory Control / Quality Assurance | Job Type: Full-time | Pay: $22.00 - $24.00 hrly | Shifts: Multiple shifts available

About the Role

As an IC Warehouse Associate, you are the guardian of inventory integrity and product quality within our fulfillment network. You play a crucial role in ensuring the accuracy of all stock and the quality of merchandise, which directly impacts customer satisfaction and reduces loss. This position requires meticulous attention to detail, advanced system work, and physical capability, all while operating in a fast‑paced environment and adhering to strict safety protocols.

What You’ll Do (Core Responsibilities)

Inventory Control & Accuracy

• Perform comprehensive cycle counts (daily, weekly, monthly, quarterly) of warehouse locations to ensure systematic stock accuracy.
• Investigate and resolve inventory discrepancies, including managing damaged, misplaced, or missing products from the moment the exception is detected until its resolution.
• Monitor and troubleshoot reports related to unavailable inventory, defects, and adjustments to proactively identify and address stock issues.

Quality Assurance & Audits

• Perform quality inspections of inbound units and existing warehouse stock, assessing the condition of items and processing damaged or non‑conforming items for disposition.
• Complete putaway audits, relabel products as needed, and ensure proper documentation of quality issues (e.g., OS&D – Overage/Shortage/Damage).

Technology & Data

• Utilize Warehouse Management Software (WMS), handheld devices (e.g., Nexus), and systems like Excel/Google Sheets to sort data, track inventory, and process resolutions.

Material Handling Equipment (MHE) Operation

• Safely operate various MHE, including Order Pickers (Cherry Pickers) and Reach Trucks, to access and move stock for cycle counting, quality checks, and inventory resolution, often at high elevations.

Safety & Teamwork

Adhere strictly to all safety procedures and guidelines and maintain a clean, organized work area (5S) to ensure safety and efficiency. Collaborate with team members across departments to meet daily targets and support teams during peak volumes.

What You’ll Need

Physical Stamina

• The ability to stand, walk, bend, lift, and work a full shift (8+ hours) in a dynamic, non‑climate‑controlled warehouse environment.

Lifting Capability

• The ability to frequently lift and move merchandise up to 75 lbs. unassisted and to team lift up to 150 lbs.

Experience & Skills

• At least 1 year of experience with cycle counts is required.
• Basic to intermediate computer skills, including proficiency with Outlook and Excel or Google Sheets.
• PIV Certification (Cherry Picker/Reach Truck/Electric Pallet Jack) or willingness to be trained is often required.

Language & Reasoning

Ability to read and comprehend simple instructions, safety rules, and procedure manuals in English. Strong attention to detail and problem‑solving skills are essential.

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including those with disabilities. We will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Equal Opportunity Statement

Wayfair is a place you can call home. We’re a community of innovators, risk‑takers, and trailblazers who celebrate our differences and choose to create a stronger, smarter world. That’s why we’re proud to be an equal‑opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Candidate Privacy Notice

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].