Inventory and Shipping Specialist

Rinchem Company; Decatur (GA); Vor Ort; USD 42.000 - 62.000; Vollzeit

Zusammenfassung

Rinchem in Decatur, GA is seeking an Inventory and Shipping Specialist to manage data entry in Chem-Star WMS and customer systems, assist customers with product locations and delivery times, and serve as load planner for deliveries.

You will perform cycle counts, reconcile discrepancies, generate shipping paperwork (BOLs, manifests, IATA, IMDG), schedule dock appointments, handle routine inquiries by phone and email, and provide accurate data entry with MS Office and related logistics software.

Qualifikationen

• High School Diploma or GED required.
• 3+ years of customer service experience.
• Ability to learn system(s) of record and perform data entry accurately.

Aufgaben

• Performs inventory receipt entry in the Chem-Star WMS and/or customer system(s) of record.
• Processes specialized customer transactions (Hold, damaged, disposition).
• Performs inventory cycle counts and reconciles discrepancies.
• Research inventory discrepancies.
• Performs QC checks on outbound shipments.
• Answers basic questions about delivery and inventory.
• Provides truck driver directions.
• Receives and makes calls for LTL appointments.
• Schedules Rinchem dock appointments for internal and external customers.
• Answers emails regarding inventory and transportation scheduling.
• Generates shipping paperwork (BOLs, Manifests, IATA, IMDG).
• Enters POI data and handles related administrative tasks.
• Trains backup to cover assigned responsibilities.
• Enters Customer Records and handles PO Process with Customer.

Kenntnisse

Data entry

Customer service

MS Office

Communication

Attention to detail

Ausbildung

High School Diploma or GED

Some college

Tools

Chem-Star WMS

NCR/CAPA system

MS Word

MS Excel

MS Outlook

PowerPoint

Jobbeschreibung

Inventory and Shipping Specialist

WHAT YOU'LL BE DOING

As an Inventory and Shipping Specialist, you must have the ability to complete data entry in both customer and company systems of record, perform double checks, assist customers with product location and delivery times. Extremely fast paced, candidate must possess excellent customer service skills. These individuals serve as load planners for all Intel deliveries.

WHY RINCHEM

Are you ready to embark on a thrilling career that combines innovation, efficiency, and global impact? Look no further than joining a leading chemicallogisticsand transportation company-Rinchem.As a vital player in this dynamic industry,you'llexperience firsthand the unparalleled opportunities it offers.You'llbeat the forefront of revolutionizing supply chain managementandensuring the safe and reliable transportation of crucial chemicals worldwide. Work alongside a diverse team of experts, collaborating oncutting-edgesolutions that drive sustainability,optimizeoperations, and adhere to stringent safety standards.With each day presenting new challenges and chances for growth, a career in chemicallogisticsand transportation promises not only a stimulating work environment but also a chance to make a lasting difference in the world.

WHY YOU'LL LIKE THIS JOB

• Great people and a great place to work
• Exciting and challenging work that helps build the future of technology from the foundation up
• Flexible working environment where you can fit life around work—we call that balance
• Opportunity to guide and lead others while furthering your career

SCOPE AND RESPONSIBILITIES

• Performs inventory receipt entry in the Chem-Star WMS and/or customer system(s) ofrecord.
• Processes specialized customer transactions in Rinchem's and/or customer system(s) of record (Hold, damaged, disposition)
• Performs inventory cycle counts and enters customer reconciliation reports in the Chem-Star WMS and/or customer system(s) of record
• Research inventory discrepancies
• Performs QC checks on outbound, staged shipments.
• Answers basic questions about delivery and inventory
• Provides truck driver directions
• Receives and makes calls for LTL appointments.
• Schedules Rinchem dock appointments for both internal and external customers
• Answers emails regarding basic questions about inventory, transportation scheduling, etc.(internal and external customers)
• Generates specialized shipping paperwork (BOLs, Manifests, IATA, IMDG) that may include calculating truck weight and determining load capacity
• Performs general administrative work for the CSC that includes, but not limited to thefollowing:
  
  • Entering POI data
  • Opening & routing mail
  • Visitor's log, filing/record retention
  • Archiving records and managing facility office supplies
  • Acts as liaison with service center visitors
  • Trains backup [or 2-in-a-box] to perform all functions for their assigned responsibilities.
  • Enters Customer Records and handles PO Process with Customer

QUALIFICATIONS

ExperienceandEducation:

• High School Diploma or GED
• Some college preferred.
• At least 3 years of customer service experience

CommunicationSkills:

• Ability to initiate and maintain relationships with internal and external customers
• Ability to create accurate, meaningful, and professional correspondence

Computer Skills:

• Ability to learn system(s) of record
• Accurate data entry
• MS Office suite skills and experience (MS Word, MS Excel, MS Outlook, and MS PowerPoint)
• Familiarity with NCR/CAPA system and ability to help determine root cause and make suggestions for continuous improvement

Certificates, Licenses, and/or Registrations:

• Ability to obtain IMDG, IATA, and other Regulatory Certifications as needed

Other SkillsandAbilities:

• Ability to work both independently and in a team-oriented, collaborative environment is essential
  Self-directed and motivated; able to take initiative on one's own
  Can conform to shifting priorities, demands and timelines through analytical and problem solving capabilities
  Ability to absorb new ideas and concepts quickly

OtherQualifications:

• Must be able to handle flexible schedule.
• Strong data entry skills
• Strong attention to detail

REASONABLE ACCOMMODATION

We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need reasonable accommodation at any point in the application process, please contact us via email [e-mail] so we can connect you with someone that canassistyou.

OUR COMMITMENT TO YOU

Our aim is to foster a culture where every member of Rinchem feels valued, supported, and inspired to achieve individual and corporate goals with character, competence, and commitment. This includes providing opportunity and access for all people across differences of race, age, color, ethnicity, gender, sexual orientation, gender identity, gender expression, religion, national origin, migratory status, disability status, political affiliation, veteran status, and socioeconomic background.