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Intuit is hiring! $18-$24/hr. Remote Customer Service Associate

Workfromhomejobs

United States

Remote

USD 10,000 - 60,000

Full time

30+ days ago

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Qualifications

  • 2+ seasons of paid Tax Preparation experience with minimum 30 tax returns per year.
  • Strong customer service skills and knowledge of tax laws required.

Responsibilities

  • Answer customer inquiries related to tax preparation.
  • Assist in data entry and document organization for tax returns.
  • Collaborate with experts to provide updates on assigned customers.

Skills

Tax Preparation
Customer Service
Data Entry
Knowledge of Tax Laws
Empathy

Education

Tax Credential or Certification

Job description

As a Tax Associate with Intuit you’ll work directly with our customers to answer simple tax questions to help them prepare their returns. You’ll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. This role includes several administrative tasks to support your work, like data entry and compiling and tagging documents for tax return prep. At the end of the season we offer opportunities to work with us again for following seasons.

  • Minimum 2 seasons of paid Tax Preparation experience, with a minimum of 30 tax returns per tax year required
  • Prior tax preparation experience in a tax practice or retail setting required
  • Strong customer service skills with ability to empathize and instill confidence
  • Ability/motivation to expand expertise and obtain a tax credential or certification – Intuit offers a program to obtain your EA
  • Knowledge of tax laws, tax concepts and familiarity with form 1040 and schedules

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