Intranet Content Strategist (Hybrid)

Cypress HCM

San Jose (CA)

Hybrid

USD 47,000 - 52,000

Full time

7 days ago

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Job summary

Cypress HCM is seeking a Digital Communications Associate in San Jose, CA for a contract role (hybrid, 2-3 days on site). You will manage intranet content, liaise with content owners and sponsors, and ensure accuracy and brand consistency while using AI tools with human review.

You will analyze engagement metrics to inform strategy and collaborate across Employee Communications, IT, and Support teams to drive updates.

Qualifications

BA/BS degree in Communications, Marketing, or a similar field.
1-3 years of experience with web content management.
Strong writing and editing skills with attention to detail.
Understanding of information architecture, web design, and usability best practices.
Ability to learn quickly, work independently, and manage multiple projects and competing deadlines.
Ability to manage cross-functionally, persuade, influence, and build relationships to achieve objectives.
Strong organizational skills and consistent follow-through.

Responsibilities

Review web content requests and implement regular content and video updates to intranet pages and third-party sites.
Ensure content is searchable, accurate, and aligned with design and brand guidelines.
Coordinate with stakeholders (Employee Communications, Employee Experience, IT, Support) to resolve content issues and drive updates.
Draft, edit, summarize, and repurpose content using approved AI tools, applying human review and fact-checking.
Monitor and analyze intranet engagement metrics to identify trends and recommend content strategy adjustments.