Interventional Pulmonary Coordinator - PACC

Columbia University Irving Medical Center; New York (NY); On-site; USD 66,000 - 70,000; Full time

Job summary

Columbia University Irving Medical Center in New York is seeking an Interventional Pulmonary Coordinator to coordinate all aspects of interventional pulmonary procedures across CUIMC Operating Rooms, Endoscopy Suites, Ambulatory Centers, and office settings.

The role requires strong organizational and communication skills, Epic proficiency, and the ability to work with patients, physicians, nursing staff, and referral sources to ensure timely scheduling, pre-procedure preparation, insurance

Qualifications

• Bachelor's degree or equivalent in education, training, and experience.
• Demonstrated organizational skills with the ability to manage multiple priorities in a complex healthcare environment.
• Strong interpersonal, written, and verbal communication skills.
• Knowledge of medical terminology, insurance authorization processes, scheduling practices, and pre-procedural workflows.
• Proficiency with Epic or similar electronic medical record systems and Microsoft Office applications.
• Ability to work independently and collaboratively with multidisciplinary teams while maintaining a high level of professionalism and customer service.

Responsibilities

• Coordinate scheduling of interventional pulmonary procedures across multiple locations, including CUIMC Operating Rooms, Endoscopy Suites, Ambulatory Surgery Centers, and office-based procedure settings.
• Schedule new patient consultations, follow-up visits, diagnostic testing, and procedures while optimizing provider schedules and resource utilization.
• Coordinate pre-procedure requirements, including medical clearances, laboratory testing, imaging, and acquisition of outside medical records and diagnostic reports.
• Serve as the primary point of contact for patients, referring providers, physicians, advanced practice providers, nursing staff, anesthesia teams, and procedural areas regarding scheduling and procedural coordination.
• Obtain and track insurance authorizations, referrals, and prior approvals for office visits, procedures, diagnostic testing, and related services.
• Verify patient demographic, insurance, and registration information to ensure accurate scheduling and billing processes.
• Prepare and distribute procedural schedules and communicate schedule changes to appropriate clinical and administrative stakeholders.
• Facilitate communication and correspondence with referring physicians and members of the patient's care team.
• Maintain accurate documentation and scheduling records within Epic and other applicable systems.
• Respond promptly to inquiries regarding appointments, procedures, testing requirements, and scheduling concerns.
• Assist with resolution of scheduling conflicts, urgent add-on cases, cancellations, and rescheduling requests to support efficient clinical operations.
• Monitor scheduling workflows and identify opportunities to improve patient access and operational efficiency.
• Provide administrative support to the Interventional Pulmonary Program, including document preparation, data entry, record maintenance, and special projects as assigned.

Skills

Organizational skills

Communication skills

Verbal communication

Written communication

Medical terminology knowledge

Team collaboration

Customer service

Education

Bachelor's degree or equivalent

Tools

Epic

Microsoft Office

Job description

Grade 103

• Job Type: Officer of Administration
• Regular/Temporary: Regular
• Hours Per Week: 35
• Salary Range: $66,300 - $70,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

The Interventional Pulmonary Coordinator serves as a key member of the Interventional Pulmonary Program within the Division of Pulmonary, Allergy & Critical Care Medicine. Reporting to departmental leadership, the incumbent coordinates all aspects of interventional pulmonary procedures and related clinical activities across multiple practice and procedural locations. The Clinical Coordinator acts as the primary liaison among patients, physicians, nursing staff, referring providers, and procedural teams to facilitate efficient scheduling, pre-procedure preparation, insurance authorization, and continuity of care. This position requires exceptional organizational, communication, and customer service skills in a fast-paced academic medical center environment.

Responsibilities

• Coordinate scheduling of interventional pulmonary procedures across multiple locations, including CUIMC Operating Rooms, Endoscopy Suites, Ambulatory Surgery Centers, and office-based procedure settings.
• Schedule new patient consultations, follow-up visits, diagnostic testing, and procedures while optimizing provider schedules and resource utilization.
• Coordinate pre-procedure requirements, including medical clearances, laboratory testing, imaging, and acquisition of outside medical records and diagnostic reports.
• Serve as the primary point of contact for patients, referring providers, physicians, advanced practice providers, nursing staff, anesthesia teams, and procedural areas regarding scheduling and procedural coordination.
• Obtain and track insurance authorizations, referrals, and prior approvals for office visits, procedures, diagnostic testing, and related services.
• Verify patient demographic, insurance, and registration information to ensure accurate scheduling and billing processes.
• Prepare and distribute procedural schedules and communicate schedule changes to appropriate clinical and administrative stakeholders.
• Facilitate communication and correspondence with referring physicians and members of the patient's care team.
• Maintain accurate documentation and scheduling records within Epic and other applicable systems.
• Respond promptly to inquiries regarding appointments, procedures, testing requirements, and scheduling concerns.
• Assist with resolution of scheduling conflicts, urgent add-on cases, cancellations, and rescheduling requests to support efficient clinical operations.
• Monitor scheduling workflows and identify opportunities to improve patient access and operational efficiency.
• Provide administrative support to the Interventional Pulmonary Program, including document preparation, data entry, record maintenance, and special projects as assigned.
• Perform other related duties as assigned.

Minimum Qualifications

• Bachelor's degree or equivalent in education, training, and experience.
• Demonstrated organizational skills with the ability to manage multiple priorities in a complex healthcare environment.
• Strong interpersonal, written, and verbal communication skills.
• Knowledge of medical terminology, insurance authorization processes, scheduling practices, and pre-procedural workflows.
• Proficiency with Epic or similar electronic medical record systems and Microsoft Office applications.
• Ability to work independently and collaboratively with multidisciplinary teams while maintaining a high level of professionalism and customer service.

Preferred Qualifications

• Experience coordinating procedural, surgical, or specialty practice scheduling in an academic medical center, hospital, or healthcare setting.
• Familiarity with interventional pulmonary, endoscopy, perioperative, or procedural workflows.
• Experience obtaining insurance authorizations and referrals for specialty services.

Other Requirements

• Successful completion of applicable compliance and systems training requirements

Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.