Intervention Specialist for Adult Protective Services Program, South Suburban Cook

Metropolitan Family Services; Chicago (IL); Hybrid; USD 50,000 - 55,000; Full time

Job summary

An established industry player is seeking passionate Intervention Specialists to empower families and individuals in need. This role involves conducting assessments, developing safety plans, and providing support to clients in a community-based environment. With a focus on collaboration and advocacy, you'll engage with diverse populations to ensure their needs are met effectively. Join a team dedicated to making a meaningful impact in the lives of those you serve, while enjoying a comprehensive benefits package and opportunities for professional growth. If you are ready to make a difference, this position is for you!

Benefits

Blue Cross and Blue Shield Medical Coverage

Guardian Dental Coverage

VSP Vision Coverage

HSA contributions

FREE Teladoc services

401K plan with employer match

Qualifications

• Bachelor's degree in psychology, social work, or related field required.
• 2+ years of experience in crisis intervention and mental health settings.

Responsibilities

• Gather and process client information for eligibility determinations.
• Assess client situations and make recommendations for care and services.

Skills

Crisis Intervention

Verbal De-escalation

Interpersonal Skills

Organizational Skills

Analytical Skills

Communication Skills

Education

Bachelor's degree in Psychology

Bachelor's degree in Social Work

Tools

Microsoft Office

Job description

Intervention Specialist for Adult Protective Services Program, South Suburban Cook

Job Category: Case Management

Requisition Number: INTER004748

Apply now

• Posted : May 5, 2025
• Full-Time
• Hybrid

Locations

Showing 1 location

Midway
Midway
3843 W 63rd St
Chicago, IL 60629, USA

Midway
Midway
3843 W 63rd St
Chicago, IL 60629, USA

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services(MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Are you looking to have an impact on more than just a company’s bottom line? Then we’d love to hear from you!

We are now hiring for two full-time Intervention Specialistto join our Metropolitan Family Services Adult Protective Services South Suburban Cook team! These positions will primarily serve the Illinois Department on Aging (IDOA) Area 13 Suburban Cook County - South Suburbs of Bloom, Breman, Calumet, Rich, and Thorton Townships, but can be asked to cover other service areas based on programmatic need.

SALARY: The average starting salary for this position will fall in the range of $50,000 and $55,000 annually. Where candidates fall in this range will be based on skill and experience level.

ESSENTIAL JOB FUNCTIONS:

• Gathers and processes personal client information to make eligibility determination, assessments, and referrals.
• Uses clinical judgement to assess potential harm or risk and makes recommendations to Supervisor about the safety plan, ensuring safety for the client and staff while in the community.
• Assesses and evaluates client situation and engages with collaterals to obtain and analyze information necessary to make recommendations for level of care and service needs; when necessary, acts in the client’s best interest by engaging the courts, law enforcement, or other entities.
• Utilizes a variety of clinical modalities to develop an effective working relationship with clients, families, and collaterals to create and implement a plan that will reduce or eliminate the risk; refers clients to required services, advocates for their needs, and provides supportive counseling.
• Remains in compliance with required reports, assessments, and paperwork.
• Provides after-hours coverage for cases that require immediate response.
• Reassesses and monitors planned services to determine if clients' needs are
• adequately met, whether clients' circumstances have changed, and whether services are consistent with current need.
• Utilizes knowledge of resources and helps clients to effectively utilize them.
• Works with community groups around unmet and special needs by providing outreach and education.
• Participates in and seeks out trainings and educational opportunities to
• maintain required training and/or certification.
• Organizes time, manages job responsibilities independently to maximize service given to clients, and works within the program’s reporting, and billing requirements.
• Other duties as assigned.

KNOWLEDGE, SKILLS and ABILITIES:

• Demonstrated ability to work in a community based high-risk environment with diverse populations.
• Knowledge of crisis intervention and safety planning.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal, written, and communication skills.
• Excellent administrative and organizational skills.
• Strong organizational skills and the ability to set priorities, organize time efficiently, and handle multiple demands.
• Ability to work effectively with individuals and groups of diverse ethnic and Socio-economic backgrounds.

QUALIFICATIONS:

• Bachelor's degree in psychology, social work or a related human services field from an accredited college or university required.
• 2+ years relative experience including (but not limited to): crisis intervention, verbal de-escalation, clinical work in a mental health setting, working with clients experiencing mental illness across their lifespan.

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all screenings and criminal background checks.

TRANSPORTATION/TRAVEL REQUIREMENTS:

• Driving for work required with a personally owned vehicle. Travel between sites not required

PHYSICAL DEMANDS

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here !

Some highlights include:

• Blue Cross and Blue Shield Medical Coverage, Guardian Dental Coverage, and VSP Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!

MORE ABOUT US:

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

Qualifications

Skills

Preferred

Analytical Skills

Intermediate

Interpersonal Skills

Intermediate

Organizational Skills

Intermediate

Verbal and Written Communication

Intermediate

Behaviors

:

Motivations

:

Education

Required

Bachelors or better in Psychology or related field.

Bachelors or better in Social Work or related field.

Experience

Required

1 year:

1 year:

Case Management experience in a social service or healthcare setting.

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.