Interpreter - Sudanese- Work-From-Home

Teleperformance; United States; Remote; USD 35,000 - 60,000; Full time

Job summary

A leading company in customer service solutions seeks a Language Interpreter to provide interpretation services for various industries including Healthcare, Government, and more. This remote role requires excellent bilingual skills and the ability to manage both technical and non-technical conversations professionally.

Qualifications

• Excellent listening, retention, and note-taking skills.
• Ability to concentrate and remain neutral.
• Bilingual with CEFR B2 English level.

Responsibilities

• Provide language interpretation between speakers to facilitate communication.
• Handle telephone or video calls and interpret conversations in a neutral mode.
• Recognize cultural differences and ensure professional conduct.

Skills

Listening skills

Retention skills

Neutrality and objectivity

Explanation of cultural concepts

B2 CEFR English Level

Job description

Overview

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• B2 CEFR English Level bilingual wih other required languages
• Able to work from home on a permanent basis

Responsibilities

• Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
• Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.