Interpreter (OPI) - Government Services

Prisma International; Minneapolis (MN); Remote; USD 34,000 - 83,000; Full time

Job summary

Prisma International, a Minneapolis-based language services provider, is seeking experienced independent contractors for remote Over the Phone Interpreting (OPI) to support local, state and federal government clients across the United States.

You will deliver accurate consecutive or simultaneous interpretations with professional enunciation, adhering to ethics and standards, while maintaining excellent customer service and clear communication between LEP speakers and government representatives.

Qualifications

• At least one year of OPI consecutive or simultaneous interpreting experience.
• Two professional references who can vouch for your interpretation work.
• Resume/CV must detail interpretation experience.
• Minimum age 18+ years.
• Minimum education: High School Diploma.
• Location: resides in the United States.
• Fluent in English and the target language.
• Accreditations: ATA or similar accreditation.

Responsibilities

• Provide remote over-the-phone interpretation (OPI) between government representatives and LEP speakers.
• Maintain polite expression, enunciation, and high-level customer service.
• Deliver accurate concepts and meanings between speakers.
• Ensure correct grammar, clarity, and tone across languages.
• Follow speakers' directions and interject professionally when clarification is needed.
• Avoid side conversations and conflicts with the LEP or customer.
• Comply with applicable ethics and standards.
• Interpret for local, state, and federal government offices.

Skills

OPI interpretation

Customer service

Professional communication

Ethics standards

Education

High School Diploma

Job description

About Prisma International, Inc. (Prisma)

Prisma is a dynamic and growing language services provider committed to delivering exceptional Interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction.

Prisma is actively seeking experienced, professional Interpreters to join our team as Independent Contractors. In this role you will provide remote Over the Phone Interpreting (OPI) services to our local, state and federal government clients.

The following languages are in demand

SPANISH plus Amharic, Arabic, Armenian, Balinese, Bengali, Bosnian, Burmese, Cantonese, Cebuano, Cham, Chin, Croatian, Czech, Dari, Dutch, Farsi, French, Filipino, Finnish, Fujian, Georgian, German, Greek, Haitian Creole, Hebrew, Hindi, Hungarian, Ilocano, Indonesian, Italian, Japanese, Karen, Khmer, Kinyarwanda, Kirundi, Korean, Kurdish, Kyrgyz, Laotian, Malagasy, Mandarin, Marshallese, Mongolian, Mixteco Alto/Bajo, Nahuatl, Norwegian (Bokmal), Oromo, Persian (Farsi), Polish, Pohnpeian, Portuguese-BR, Punjabi, Romanian, Russian, Samoan, Serbian, Slovak, Somali, Soninke, Swahili, Swedish, Tagalog, Taiwanese, Tajik, Tamil, Thai, Tigrinya, Tongan, Turkish, Ukrainian, Urdu, Uyghur, Uzbek, Vietnamese, Wolof, Yiddish, and Yoruba.

JOB DESCRIPTION

• Experience with consecutive or simultaneous over the phone (OPI) interpretation between a government representative and non-English speakers
• Polite forms of expression, enunciation, and a high-level of customer service
• Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker
• Correct grammar, clarity and tones between the two languages
• Experience with following the speakers' direction, professionally interject when clarification is needed, and manage the flow of a conversation
• Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP
• Compliance with applicable ethics and standards
• Experience interpreting for local, state and/or federal government offices

MINIMUM REQUIREMENTS - Applicants must meet ALL of the following to be considered

• Experience: At least one (1) year of OPI consecutive or simultaneous interpreting experience
• References: Two (2) professional references who can vouch for your work as an over the phone consecutive or simultaneous interpreter
• Resume: The resume/CV you submit must outline your professional interpretation experience. Resumes without this information will result in disqualification
• Minimum Age: 18+ years
• Minimum Education: High School Diploma
• Location: Reside in the United States or a U.S. territory
• Fluency: Fluent in English and the target language
• Accreditations: Able to provide at least one of the following accreditations:
• American Translation Association (ATA)
• Trained or accredited through a higher education institution

SECURITY REQUIREMENTS

Applicants may be subject to a federal background check.

DESIRED SKILLS

• Experience providing interpretation services to federal government offices such as the Department of Homeland Security (DHS) and their agencies, e.g. USCIS, CBP, FEMA, etc.

IMPORTANT APPLICANT SECURITY NOTICE

Prisma will never ask for payment information or fee transfers during recruitment or employment preparation. Legitimate outreach for information will only originate from official @prisma.com email addresses.