Interpreter (OPI) - Government Services

Prisma International; Illinois; Remote; USD 34,000 - 62,000; Part time

Job summary

A language services provider is seeking experienced Interpreters to provide remote Over the Phone Interpreting (OPI) services for various clients. Candidates should have at least one year of interpreting experience and must be fluent in English as well as a target language. Ideal applicants will demonstrate high customer service skills and adhere to professional standards. This role requires being located in the U.S. or a U.S. territory and may involve a federal background check.

Qualifications

• At least one year of OPI interpreting experience is required.
• Must provide two professional references.
• Resume must outline professional interpretation experience.
• Candidates must be 18+ years.
• Fluency in English and proficiency in a target language are necessary.

Responsibilities

• Provide remote Over the Phone Interpreting services.
• Ensure clarity and correct concepts between speakers.
• Maintain professionalism in conversations and manage flow.
• Adhere to applicable ethics and standards.

Skills

Over the Phone Interpreting

Customer Service

Fluency in English

Target language proficiency

Education

High School Diploma

Job description

About Prisma International, Inc. (Prisma)

Prisma is a dynamic and growing language services provider committed to delivering exceptional Interpretation solutions to clients worldwide. We pride ourselves on our dedication to linguistic excellence and client satisfaction. Prisma is actively seeking experienced, professional Interpreters to join our team as Independent Contractors. In this role you will provide remote Over the Phone Interpreting (OPI) services to our local, state and federal government clients. Please complete the Questionnaire portion of this application to indicate your language specialty.

The following languages are in demand: Amharic, Armenian, Balinese, Bosnian, Cebuano, Cham, Croatian, Czech, Filipino, Finnish, Fujian, Georgian, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Kyrgyz, Malagasy, Mongolian, Mixteco Alto, Nahuatl, Norwegian (Bokmal), Oromo, Persian (Farsi), Polish, Pohnpeian, Punjabi, Romanian, Samoan, Serbian, Slovak, Somali, Soninke, Swedish, Taiwanese, Tajik, Tamil, Thai, Tongan, Turkish, Uyghur, Uzbek, Wolof, Yiddish, and Yoruba.

JOB DESCRIPTION

Ideal candidates shall be able to provide:

• Experience with consecutive or simultaneous over the phone (OPI) interpretation between a government representative and non-English speakers
• Polite forms of expression, enunciation, and a high level of customer service
• Deliver correct concepts and meanings between speaker and the Limited English Proficient (LEP) speaker
• Correct grammar, clarity and tones between the two languages
• Experience with following the speakers' direction, professionally interject when clarification is needed, and manage the flow of a conversation
• Refrain from side conversations with the LEP and entering into any disagreement with the customer or LEP
• Compliance with applicable ethics and standards
• Experience interpreting for local, state and/or federal government offices

MINIMUM REQUIREMENTS

Applicants must meet ALL of the following to be considered:

• Experience: At least one (1) year of OPI consecutive or simultaneous interpreting experience
• References: Two (2) professional references who can vouch for your work as an over the phone consecutive or simultaneous interpreter
• Resume: The resume/CV you submit must outline your professional interpretation experience. Resumes without this information will result in disqualification
• Minimum Age: 18+ years
• Minimum Education: High School Diploma
• Location: Reside in the United States or a U.S. territory
• Fluency: Full fluency in English and native or near-native proficiency in the target language
• Accreditations: Able to provide at least one of the following accreditations
• American Translation Association (ATA)
• Trained or accredited through a higher education institution

SECURITY REQUIREMENTS

Applicants may be subject to a federal background check.

DESIRED SKILLS

• Experience providing interpretation services to federal government offices such as the Department of Homeland Security (DHS) and their agencies, e.g. USCIS, CBP, FEMA, etc.