Interpreter- Burmese/Hakha Chin

Community Health Network; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Job summary

Community Health Network in Indianapolis is seeking an Interpreter to provide linguistic and cultural interpretation services for Limited English Proficient (LEP) patients. This role includes responsibilities such as providing VRI, telephonic, and in-person interpretation, ensuring compliance with healthcare standards, and collaborating with medical teams.

The ideal candidate will have at least 2 years of experience as a medical interpreter, relevant certification, and a 2-year associate degree preferred. The position is critical in enhancing patient experiences within the healthcare system.

Qualifications

• 2+ years of full-time employment as a medical interpreter.
• Certification in medical interpretation is required.
• Experience in a healthcare environment.

Responsibilities

• Provide VRI, telephonic, and in-person interpretation for LEP patients.
• Collaborate with healthcare teams to ensure high care standards.
• Report schedule changes and support related tasks.
• Identify quality improvement opportunities in patient experience.
• Attend professional development related to medical interpreting.

Skills

Medical interpretation

Cultural competency

Communication

Education

2-year associate degree or higher

Tools

VRI systems

Telephony systems

Job description

Interpreter

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state–of–the–art technology, getting involved in the communities we serve through volunteer opportunities, and ensuring our dedicated caregivers can learn and grow to stay at the top of their fields.

Make a Difference

This position exists to provide professional interpretation services both linguistically and culturally for Limited English Proficient (LEP) patients, family members, CHNw clinicians/staff, and visitors in medical situations in alignment with CHNw mission, vision, PRIIDE values, and guiding principles.

Qualifications

• Education: 2‑year associate degree preferred; a college degree is preferred. In lieu of the above, a combination of experience and education will be considered.
• Certification: One of the following is required – National Medical Interpreter Certification (NBCMI or CCHI) or (Hub‑CMI or CoreCHI).
• Experience: 2+ years of full‑time employment/progressive experience as a medical interpreter in a healthcare environment.

Responsibilities

• Accurately provides VRI interpretation, telephonic interpretation, and in‑person interpretation as needed to LEP patients, families, and CHNw clinicians/staff into the specified language at multiple CHNw facilities, complying with Federal and State requirements and Joint Commission standards.
• Collaborates with the healthcare team across multiple CHNw facilities to ensure the highest standard of care for LEP patients, families, and providers, aligning with CHNw mission, vision, PRIIDE values, guiding principles, leadership philosophy, and strategic goals.
• Communicates clearly and professionally in compliance with the language service operational guidelines at all times, reporting schedule changes to the Coordinator/Manager and collaborating on related tasks (e.g., confirming appointments, reviewing data, supporting special projects).
• Identifies opportunities for quality improvement and actively enhances the site patient experience with creative latitude.
• Attends professional development and continuing education on all topics related to medical interpreting (terminology, ethics, culture, note‑taking, etc.) to maintain certification and grow professionally.
• Takes all annual required CHNw trainings and fulfills other HR‑requested training promptly, staying informed about organizational communications and updates.