Spanish Language Interpreter II (PRN)

MedStar Health; Washington (District of Columbia); On-site; USD 40,000 - 67,000; Full time

Job summary

MedStar Health is seeking a Medical Interpreter to provide accurate language interpreting between patients, healthcare professionals, and families in both inpatient and outpatient settings.

Responsibilities include triaging needs, coordinating interpreters, and maintaining confidentiality with a focus on cultural sensitivity and neutral interpretation. A 40-hour medical interpreting training and fluency in English and a target language are required.

Qualifications

• Ability to identify and address obstacles to high-quality patient care and satisfaction; defuse stressful situations; work in multi-cultural environments.
• Knowledge of medical terminology.
• Well-developed listening interpretative and conciliatory skills.
• Some proficiency in Microsoft Word, Excel, Outlook and TEAMS.

Responsibilities

• Provides oral language interpreting between patients and medical professionals and family or representatives.
• Provides cultural mediation as needed.
• Performs administrative and clerical tasks: answering phones, triaging and dispatching interpreters, entering appointments, scheduling interpreters, and coordinating with vendors.
• Assists in identifying service needs for LEP patients and facilitates other aspects of service delivery.
• Participates in rotating after hours on-call program.
• Maintains confidentiality of interpreted conversations including written documents about medical condition and treatment.
• Maintains professionalism, accuracy, and neutrality in interpretation.
• Provides training and in-services to hospital staff on standard practices and cultural insights.

Skills

Medical terminology knowledge

Listening and interpretation

Cultural mediation

Professional neutrality

Education

High School Diploma or GED

40-hr Medical interpreting Training

Fluency in English and target language

Degree in higher education preferred

Medical interpreting CEUs within past year preferred

Tools

Microsoft Word

Excel

Outlook

Teams

Job description

About the Job

General Summary of Position

Provides accurate language interpreting services in both English and target language to non-English and limited English speaking patients. Identifies and triages needs and issues to ensure language access and culturally sensitivity; provides appropriate care for these patients and families in both inpatient and outpatient settings.

Primary Duties and Responsibilities

• Provides oral language interpreting between patients MWHC medical professionals personnel and patient's family or representatives.
• Provides cultural mediation as needed.
• Performs a variety of administrative and clerical tasks including but not limited to answering phones triaging and dispatching interpreters entering appointments in the department schedule scheduling interpreters collaborating with vendors collaborating with counterparts in the department etc.
• Assists in the identification of service needs for admitted new and incoming LEP patients and facilitates other aspects of service delivery.
• Participates in rotating after hours on-call program.
• Maintains the strict confidentiality of all interpreted conversations including written documents concerning the patient's medical condition and treatment.
• Maintains the highest level of professionalism correctness and neutrality in providing language interpretation services to MWHC patients.
• Provides training and in-services to hospital staff and departments on Standard Practices and Cultural insights.

Minimal Qualifications

Education

• High School Diploma or GED required
• Minimum of 40-hr Medical interpreting Training with language proficiency required
• Fluency in English and Target language with familiarity with medical terminology required
• Degree in higher education preferred
• Minimum of 6 hours of Medical Interpreting Continuing Education Units (CEUs) within the past year preferred

Experience

• 1-2 years of medical interpreting experience required

Licenses and Certifications

• Certif Healthcare Interpreter - CHI from Commision for Healthcare Interpreters within 1-1/2 Yrs required
• Certified Medical Interpreters - CMI preferred or
• International Medical Interpreters Association Certificate of Accreditation preferred

Knowledge Skills and Abilities

• Ability to identify and address obstacles to high-quality patient care and satisfaction; defuse stressful situations; and to work in multi-culturally diverse environments.
• Knowledge of medical terminology.
• Well-developed listening interpretative and conciliatory skills.
• Some proficiency in Microsoft Word Excel Outlook and TEAMs.

This position has a hiring range of

USD $28.76 - USD $48.96 /Hr.