Interoperability Implementation Manager

Vatica Health; United States; On-site; USD 63,000 - 75,000; Full time

Benefits offered by this job

401k plan

Growth opportunities

Paid time off (PTO)

Job summary

Vatica Health is seeking an Interoperability Implementation Manager to drive EMR integrations with provider practices, handling data exchange and embedded applications in EMR workflows.

You will work with Client Success, Clinical Operations, Product, Engineering, and third-party EMR partners to plan and deliver timely, high-quality implementations with hands-on coordination and strong stakeholder communication.

Qualifications

• Bachelor’s degree in a related field.
• 3+ years implementing complex healthcare software with provider practices.
• 3+ years implementing integration technology (e.g.Smart-on-FHIR apps, HL7/FHIR services).
• Clear understanding of provider workflows, risk adjustment, and quality of care.
• Excellent project management and cross-functional coordination skills.
• Excellent communication and expectation-setting skills with internal and external stakeholders, including technical and non-technical topics.
• Proficient with technical integration products and concepts (APIs, data feeds, EMR config).
• Ability to communicate clearly with project stakeholders and leadership on EMR integration topics.
• Ability to manage multiple concurrent implementations.
• High ownership mindset and bias toward hands-on execution.

Responsibilities

• Lead and participate in meetings with client leadership and internal teams to drive EMR integration implementations from planning through go-live.
• Serve as primary point of contact for provider EMR integration success.
• Coordinate pre-implementation scoping, planning, and readiness assessments.
• Align technical EMR integration with other provider onboarding tasks.
• Manage administrative backbone of projects: notes, action items, timelines, decisions.

Skills

Project management

Cross-functional coordination

Communication

Ownership mindset

Bias toward action

Education

Bachelor’s degree in a related field

Tools

HL7/FHIR

Proprietary EMR APIs

SMART-on-FHIR apps

CCDA

Job description

The Interoperability Implementation Manager is a key role responsible for ensuring successful EMR integrations with provider practices, including data exchange services (e.g. HL7/FHIR, Proprietary EMR APIs, CCDAs) and user-facing applications embedded within the EMR workflow. This role focuses on turning technical EMR integration requirements into smooth, well-coordinated implementations that enable providers to efficiently and confidently adopt our data integration and interoperability products.

This role works closely with Client Success, Clinical Operations, Product, Engineering, and third-party EMR partners to plan and deliver implementations on time with high quality outcomes. This role combines project management, provider-facing communication, and tech savvy coordination, ownership, and bias for action to achieve project goals.

Responsibilities

• Lead and actively participate in meetings with client/provider organization leadership, and internal teams, driving customer EMR integration implementations from planning through go-live and beyond, including SMART-on-FHIR applications, data integration services (HL7/FHIR, proprietary APIs), CCDA based data retrieval, and other EMR interoperability technologies
• Serve as primary point of contact with accountability for provider EMR integration success
• Partner with Customer Success team during pre-implementation scoping, planning, and readiness assessments (e.g.security questionnaires, IT resource allocation, governance)
• PartnerwithClinicalOperations and Customer Success teams to align technical EMR integration implementation with other provider onboarding tasks
• Manage the administrative backbone of implementation projects: taking detailed notes, tracking action items, timelines, decisions, entering and managing data into systems
• Coordinate client teams and third-party partners (e.g., Epic,athena, Redox)
• Engage in cross-team collaboration, investigation, and issue resolution
• Manage project timelines, milestones, and delivery commitments
• Execute implementation and support tasks such as administrative set up, test data setup, system configuration, product demonstrations and training, issue investigation, and active problem solving
• Facilitate comprehensive testing in coordination with the full implementation team, including functional feature tests, comprehensive UAT, and production migration validation
• Troubleshoot issues andidentifysolutions, in collaboration with team colleagues
• Partner with Support Engineers on technical execution and support needs, including monitoring integration health and reporting applicable metrics
• Utilize standardized processes, templates, and self-service tools to scale efficiently
• Identifyand escape risks, blockers, and dependencies
• Accountable for communicating reliable andaccurateproject updates and related statuses to all project stakeholders and internal leadership

Requirements

• Bachelor’s degree in a related field
• 3+ years implementing complex healthcare software with provider practices
• 3+ years implementing integration technology (e.g.Smart-on-FHIR apps, HL7/FHIR services)
• Clear understanding of provider workflows, risk adjustment, and quality of care
• Excellent project management and cross-functional coordination skills
• Excellent communication and expectation-setting skills with internal and external stakeholders, including technical and non-technical topics
• Proficient with technical integration products and concepts (APIs, data feeds, EMR config)
• Ability to communicate clearly and effectively with project stakeholders and leadership, including a variety of EMR integration and interoperability related topics and technologies
• Ability to manage multiple concurrent implementations
• High ownership mindset and bias toward hands-on execution

Competencies

Communicates Effectively

• Exchanging ideas, knowledge, and data so that the message is received and understood with clarity and purpose.
• Leverages emotional intelligence to adapt to the emotions and intentions of others.

Instills Trust,DemonstratesSelf-awareness & Interpersonal Savvy

• Builds trust by following through on commitments and leading with integrity and authenticity.
• Leverages self-awareness to seek feedback from others and reacts positively to constructive criticism.
• Understands and responds to the emotions and behaviors of others.

Situational Adaptability & Flexibility

• Adapts approach in real time to respond to different situations.
• Thinksquickly and readily adapts behavior in the moment.
• High levelof versatility.

Plans and Aligns, Resourcefulness

• Plans and prioritizes work to meet the goals of the business.
• Breaks downobjectivesinto plans and actions to achieve significant milestones.
• Anticipates and readily adjusts plans.
• Maintains organization of resources to support efficiency.
• Leverages emotional intelligence to influence positive results.

Balances Stakeholders& Manages Conflict

• Anticipating and balancing the needs of multiple stakeholders and multiple projects.
• Highly prepared and knowledgeable about expectations.
• Delivers fair and flexibleresponseto stakeholder needs.
• Handling conflict situations to resolve effectively and professionally.
• Applies fair decision-making to balance competinginterestsmediating any points of abrasion.

Collaborates

• Identifiesand builds partnerships to meet shared goals.
• Readilypartners with others to meetobjectivesandsharescredit for contributions.
• Demonstrates cooperation that earnssupportof others.

WORKING AT VATICA HEALTH ADVANTAGES

Prosperity

• Competitive salary based on your experience and skills - we believe the top talent deserves the top dollar
• Bonus Potential (based on role and is discretionary) - if you go above and beyond, you should be rewarded
• 401k plans- we want to empower you to prepare for your future
• Room for growth and advancement- we love our employees and want to develop within

Good Health

• Comprehensive Medical, Dental, and Vision insurance plans
• Tax-free Dependent Care Account
• Life insurance, short-term, and long-term disability

Happiness

• Excellent PTO policy (everyone deserves a vacation now and then)
• Great work-life balance environment- We believe family comes first!
• Strong supportive teams- There is always a helping hand when you need it

The salary for a position is typically determined by multiple factors such as the individual's qualifications, experience, skills, and location. The projected compensation range for the position may vary based on these factors and could range from $63,000 to $75,000 (annualized USD). However, this estimate represents just one aspect of our total compensation package offered.