Internship, Universal Creative – Design & Development Analytics (Summer 2027)

Universal Studios; Orlando (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid internship

Housing financial assistance (elig)

Job summary

Universal Orlando's Design & Development Analytics Internship Program seeks a highly motivated student to turn data into actionable insights. Working with Universal Creative, you will collaborate with business partners and project teams to support data-driven decisions and continuous improvement across the organization.

You will conduct time studies, analyze processes, and develop performance metrics to drive efficiency and guest and team member experiences.

Qualifications

• Pursuing an Associate, Bachelor or Graduate degree with current class standing of Sophomore or above.
• Minimum cumulative 2.8 GPA is required.
• Transcript required upon application.
• Preferred majors include Industrial Engineering or applicable technical field.
• Familiarity with industrial engineering, simulation, process improvement, Lean Six Sigma, or applied analytics.
• Demonstrated ability to observe, map, and improve processes with time-study experience.
• Knowledge of cloud services and data-storage platforms (AWS/Azure/Google Cloud).
• Experience using AI tools to support analysis and efficiency.
• Ability to write SQL queries to pull and prep data for analysis and modeling.

Responsibilities

• Execute and participate in data-collection studies and perform data analysis using statistical tools and methodologies.
• Apply industrial engineering and analytics methods to identify efficiency opportunities and monitor results.
• Support development and execution of productivity and efficiency analyses and improvement of processes.
• Support development and delivery of business cases and presentations.
• Follow Environmental, Health & Safety responsibilities as per policy.

Skills

Industrial Engineering

Analytics

Time studies

Data analysis

Education

Higher education degree

Tools

SQL

AWS

Azure

Google Cloud

Job description

Universal Destinations & Experiences Internship Program:

• Applications Close: October 26, 2026, at 11:55PM ET.
• Summer 2027 Program Dates: Approximately May 2027 – August 2027.

JOB SUMMARY:

Turn data into actionable insights as a Design & Development Analytics Intern with Universal Creative. In this role, you will collaborate with business partners, project teams, and operational stakeholders to support data-driven decision-making and continuous improvement initiatives across the organization.

Through hands-on project work, you will gain exposure to industrial engineering and analytics methodologies used to solve real-world business challenges. You will conduct time studies, analyze operational processes, develop performance metrics, and support efficiency improvement initiatives that enhance organizational performance. This internship offers an opportunity to build practical analytical and problem-solving skills while learning how data insights drive operational excellence and support the delivery of exceptional guest and team member experiences.

MAJOR RESPONSIBILITIES:

• Execute and participate in data-collection studies and perform data analysis using statistical tools and methodologies.
• Apply industrial engineering and analytics methods, including probability and statistics, process-flow analysis, queuing theory, and data visualization, to identify efficiency opportunities, establish performance metrics, and monitor results.
• Support the development and execution of productivity and efficiency related analyses, including the evaluation and improvement of operational processes.
• Support the development and delivery of business cases and presentations.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS:

• In pursuit of an Associate, Bachelor or Graduate degree at an Accredited Institution with current class standing of Sophomore or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.

PREFERRED SKILLS & KNOWLEDGE:

• Preferred majors include: Industrial Engineering or applicable technical field.
• Familiarity with industrial engineering, simulation, process improvement, Lean Six Sigma, or applied analytics.
• Demonstrated ability to observe, map, and improve processes, with experience applying time-study principles, analyzing observational data, and identifying operational bottlenecks.
• Knowledge of cloud services, data-storage platforms, and related tools, such as AWS, Azure, or Google Cloud.
• Experience using AI tools, such as Microsoft Copilot or ChatGPT, to support analysis and organizational efficiency.
• Ability to write SQL queries to pull, format, and prep data (structured and unstructured) for analysis and modeling, focused on efficiency, scalability and reproducibility.
• Strong analytical, problem-solving, and communication skills.
• Preferred experience in theme parks, hospitality, entertainment, or other high-volume service environments.

Please note the following:

• This internship will be an in-person experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than August 2027.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & 2026 Universal Studios. All rights reserved.