Internship – Commercial Analytics Business Intelligence (Summer 2027)

Universal Orlando Resort; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Universal Orlando Resort offers a Business Intelligence Intern program based in Orlando, FL. The intern will analyze data, build Power BI dashboards, generate insights, and support stakeholders across marketing, sales, and hotel performance.

The role emphasizes hands-on SQL, data governance exposure, and collaboration with analytics teams. The program is in-person, paid, and seeks students pursuing a degree with strong analytical and communication skills.

Qualifications

• Current pursuit of a Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.
• Strong analytical, problem‑solving, and communication skills.
• Proficiency in Excel and basic SQL.
• Experience with Power BI.

Responsibilities

• Analyze business data to identify trends, anomalies, and opportunities.
• Support ad hoc analysis requests from stakeholders.
• Assist in translating data into actionable business insights and recommendations.
• Document findings and present results in a clear, business-friendly format.
• Build and maintain Power BI dashboards and reports.
• Validate report accuracy and troubleshoot data issues.
• Assist in developing standardized KPI definitions and reporting metrics.
• Support self‑service reporting initiatives across Commercial Analytics.

Skills

Excel

SQL

Power BI

Python

Alteryx

Snowflake

Education

Bachelor's degree

Graduate degree

Job description

Universal Destinations & Experiences Internship Program

• Applications Close: October 26, 2026, at 11:55PM ET.
• Summer 2027 Program Dates: Approximately May 2027 – August 2027.

JOB SUMMARY

The Business Intelligence Intern will support the Commercial Analytics Business Intelligence team by analyzing data, creating reports and dashboards, and delivering insights that support business decisions. Through hands‑on experience with hotel performance, marketing, and sales data, the intern will develop skills in data analysis, reporting, dashboard development, and data visualization. The intern will gain exposure to SQL, Power BI, data quality and governance practices, and analytical processes while partnering with analysts and business stakeholders to translate data into actionable business insights and strengthen professional collaboration and communication skills.

MAJOR RESPONSIBILITIES

• Analyze business data to identify trends, anomalies, and opportunities
• Support ad hoc analysis requests from stakeholders.
• Assist in translating data into actionable business insights and recommendations.
• Document findings and present results in a clear, business-friendly format.
• Build and maintain Power BI dashboards and reports.
• Validate report accuracy and troubleshoot data issues.
• Assist in developing standardized KPI definitions and reporting metrics.
• Support self‑service reporting initiatives across Commercial Analytics.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training, and Team Member involvement activities.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• In pursuit of a Bachelor or Graduate degree at an Accredited Institution with current class standing of Junior or above.
• Minimum cumulative 2.8 GPA is required.
• A transcript is required upon application.
• Strong analytical, problem‑solving, and communication skills.
• Proficiency in Excel and basic SQL.
• Experience with Power BI.

PREFERRED SKILLS & KNOWLEDGE

• Preferred majors include: Data Analytics, Data Science, Statistics, Computer Science, or similar.
• Experience with Python, or other reporting/visualization tools.
• Proficiency with Alteryx, Snowflake, or other database management tools.
• Relevant coursework may include Business Intelligence, Data Analytics, Database Management, Statistics, Data Visualization, and Management Information Systems.

PLEASE NOTE THE FOLLOWING

• This internship will be an in‑person experience, based in our Orlando offices.
• Interns must be currently pursuing a degree at an accredited university, and must have a graduation date later than August 2027.
• Universal Orlando does not provide housing. Interns are responsible for their own housing and transportation.
• All of our internships are paid, and you may also qualify for housing financial assistance if applicable. The Recruiter will provide specific eligibility details.

Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved.