Internship - Field Operations Revenue Protection Unit

Philadelphia Gas Works; Philadelphia (Philadelphia County); On-site; USD 17,000 - 23,000; Full time

Job summary

Philadelphia Gas Works is seeking a student intern to support the Field Operations Department with daily duties and data-driven projects. You will assist with leakage and loss analysis, tampering investigations, and policy benchmarking while building dashboards to summarize trends and outcomes.

Applicants must be pursuing a degree in Engineering, Business/Data Analytics and excel in communication, organization and multi-tasking under deadlines.

Qualifications

• Currently pursuing a degree in Engineering, Business Management, Data Analytics or closely related field.
• Must have verbal and written communication skills with the ability to effectively interact with all levels of employees.
• Proficient in Microsoft Office.
• Must have organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines.

Responsibilities

• Leakage & Loss Analysis
• Analyze unaccounted-for gas (UFG) data to identify patterns or hotspots.
• Recommend process improvements to reduce non-technical losses.
• Tampering Case Audit
• Review and categorize recent tampering/theft investigations.
• Build a dashboard or summary report of trends, locations, methods, and outcomes.
• Policy Comparison Project
• Benchmark our revenue protection policies against those of similar utilities.
• Present a gap analysis with suggested enhancements to enforcement or detection protocols.
• Customer Billing Discrepancy Review
• Work with billing data to identify high-risk accounts with irregular consumption.
• Collaborate with billing or customer service to validate and resolve anomalies.

Skills

Verbal communication

Written communication

Microsoft Office

Organization & multi-tasking

Education

Pursuing degree in Engineering/Business/Data Analytics

Job description

Overview

This position will assist current employees with daily duties in the Field Operations Department.

Responsibilities

Leakage & Loss Analysis

Analyze unaccounted-for gas (UFG) data to identify patterns or hotspots.

Recommend process improvements to reduce non-technical losses.

Tampering Case Audit

Review and categorize recent tampering/theft investigations.

Build a dashboard or summary report of trends, locations, methods, and outcomes.

Policy Comparison Project

Benchmark our revenue protection policies against those of similar utilities.

Present a gap analysis with suggested enhancements to enforcement or detection protocols.

Customer Billing Discrepancy Review

Work with billing data to identify high-risk accounts with irregular consumption.

Collaborate with billing or customer service to validate and resolve anomalies.

Qualifications

• Currently pursuing a degree in Engineering, Business Management, Data Analytics or closely related field;
• Must have verbal and written communication skills with the ability to effectively interact with all levels of employees;
• Proficient in Microsoft Office;
• Must have organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines.

PGW is proud to be an Equal Opportunity and Affiantive Action Employer, M/F/D/VAAP/EEO.

Location: 5000 Summerdale Ave, Philadelphia, PA 19124

While we appreciate all responses, only those who are uniquely qualified will be contacted. Local candidates will be given preference; interview expenses are not funded