Field Operations Intern: Revenue Protection & Analytics

Philadelphia Gas Works; Philadelphia (Philadelphia County); Presencial; USD 17.000 - 23.000; Jornada completa

Descripción de la vacante

Philadelphia Gas Works is seeking a student intern to support the Field Operations Department with daily duties and data-driven projects. You will assist with leakage and loss analysis, tampering investigations, and policy benchmarking while building dashboards to summarize trends and outcomes.

Applicants must be pursuing a degree in Engineering, Business/Data Analytics and excel in communication, organization and multi-tasking under deadlines.

Formación

• Currently pursuing a degree in Engineering, Business Management, Data Analytics or closely related field.
• Must have verbal and written communication skills with the ability to effectively interact with all levels of employees.
• Proficient in Microsoft Office.
• Must have organizational management skills with the ability to handle multiple tasks simultaneously and usually under short deadlines.

Responsabilidades

• Leakage & Loss Analysis
• Analyze unaccounted-for gas (UFG) data to identify patterns or hotspots.
• Recommend process improvements to reduce non-technical losses.
• Tampering Case Audit
• Review and categorize recent tampering/theft investigations.
• Build a dashboard or summary report of trends, locations, methods, and outcomes.
• Policy Comparison Project
• Benchmark our revenue protection policies against those of similar utilities.
• Present a gap analysis with suggested enhancements to enforcement or detection protocols.
• Customer Billing Discrepancy Review
• Work with billing data to identify high-risk accounts with irregular consumption.
• Collaborate with billing or customer service to validate and resolve anomalies.

Conocimientos

Verbal communication

Written communication

Microsoft Office

Organization & multi-tasking

Educación

Pursuing degree in Engineering/Business/Data Analytics

Descripción del empleo

Philadelphia Gas Works is seeking a student intern to support the Field Operations Department with daily duties and data-driven projects. You will assist with leakage and loss analysis, tampering investigations, and policy benchmarking while building dashboards to summarize trends and outcomes.

Applicants must be pursuing a degree in Engineering, Business/Data Analytics and excel in communication, organization and multi-tasking under deadlines.