Internship

Allen Lund Company, LLC; Des Moines (IA); On-site; USD 21,000 - 30,000; Full time

Job summary

Allen Lund Company, LLC in Des Moines, IA is offering a logistics internship to learn core operations. You will gain hands-on experience in load tracking, carrier communications, and load bookings as part of a fast-paced, team-oriented environment.

Participants develop professional skills in customer service, documentation, and office support, with potential for a full-time position after the internship for the right candidate.

Qualifications

• Must be self-motivated, enthusiastic and able to work in a fast-paced team.
• Excellent communication and organization skills required.
• Strong time-management and multitasking abilities are essential.
• Detail-oriented with a commitment to high-quality customer service.

Responsibilities

• Track and trace loads and ensure app compliance.
• Communicate with carriers on the phone.
• Assist with booking loads and learn scheduling.
• Build loads, set up carriers, and schedule pickups/deliveries.
• Update customer systems and active load information for tracking.
• Ensure documentation is sent to Carrier Resources.
• Request certificates of insurance from insurance companies.
• Call carriers to inquire about lanes and equipment.
• Update insurance information and references.
• Answer phones and route calls to brokers.
• Support accounting as needed.
• Handle general office duties.
• Uphold company standards and principles.

Skills

Team player

Communication

Work ethic

Time management

Attention to detail

Efficiency

Job description

Our Story

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 43 offices and continue to grow!

We are always looking for exceptional people to join our fast-paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years!

Why You'll Love Working Here: The Perks of Being Part of Our Family!

Experience an inclusive company culture.

Benefit from training and development and competitive compensation.

Find career growth and transfer opportunities.

Potential for a full-time position following the internship for the right candidate.

What You'll Do (Your Superpowers in Action!):

Core Logistics & Tracking (The Precision Specialist)

• Tracking & Tracing: Assist with load tracking, tracing, and ensuring app compliance.
• Communication: Work towards being comfortable on the phone with carriers.
• Booking Loads: Gain exposure and training with the potential for booking loads.
• Logistics Support: Build loads, set up carriers, update/check calls and schedule pickup and delivery appointments.
• System Management: Update customer systems and provide critical information, updating active load information for shipper and carrier tracking.

Carrier & Documentation Wizardry (The Support Hero)

• Ensure proper documentation is sent to Carrier Resources.
• Contact insurance companies for proper certificates of insurance.
• Call carriers to inquire about lanes, equipment types, and quantities.
• Update insurance information and call references.

General Office Hero

• Answer phones and distribute calls to the appropriate broker.
• Support the accounting function as needed.
• Handle general office duties.
• Uphold company standards by following company principles.

Skills & Experience (Your Arsenal of Awesome!):

• Mindset: You are a self-motivated, enthusiastic team player who excels in a fast-paced environment. You are confident, organized, outgoing, and competitive.
• Teamwork: You value teamwork and are an open communicator.
• Communication: You have excellent and effective communication skills.
• Work Ethic: You have a strong customer service orientation and excellent work ethic.
• Efficiency: You possess excellent time-management skills with the ability to multitask.
• Attention to Detail: You are highly organized and detail-oriented.

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.