Internet Sales Manager

Jenkins Genesis of Leesburg; Leesburg (FL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental

Vision

Term Life

Company-paid Term Life

STD/LTD

Accident indemnity rider

PTO / Sick days

401(k) with employer match

Employee Assistance Program

FMLA / Maternity/Paternity Leave

Bereavement Leave

Job summary

Jenkins Genesis of Leesburg is seeking an Internet Sales Manager to drive dealership sales via internet and phone inquiries. The role focuses on generating appointments, managing the BDC team, and maintaining accurate data in the CRM.

You will coordinate with vendors and keep vehicle listings current. The ideal candidate is a people-person, energetic, and professional, with experience in retail and internet sales in an automotive environment, and the ability to work evenings or weekends as

Qualifications

• Valid driver’s license is required.
• At least 1 year of retail sales experience preferred.
• Previous Internet sales experience at an automotive dealership is preferred.
• Experience taking inbound calls and outbound marketing calls.
• Experience using Inventory and/or CRM systems.
• Ability to write well-composed emails to customers.
• Confident and professional phone manner.
• Ability to work a flexible schedule including evenings/weekends.

Responsibilities

• Promptly respond to internet inquiries with courtesy and accuracy.
• Use phone system to market to existing customers and prospects.
• Enter customer inquiry data into CRM promptly and accurately.
• Generate and confirm sales appointments.
• Update JAG report daily.
• Price pre-owned and wholesale vehicles, check numbers on website.
• Review closed files, pull credit, process gift cards, lead redemptions, payroll for team.
• Create used car ads and attend budget meetings.
• Meet with vendors and keep website updated (pricing & photos).
• Manage BDC team including hiring and documenting performance.
• Exhibit ethical behavior and ensure customer satisfaction.

Skills

Valid driver’s license

Retail sales experience

Internet sales

CRM systems

Email/phone communications

Team leadership

Job description

Job Summary:

The Internet Sales Manager will spend the work day on the telephone and computer. The ideal candidate will be a people-person, energetic, and professional. Focus on increasing overall sales for the dealership. He/She will respond to internet and telephone customer inquiries, and make outbound phone calls, emails and text messages. Manage the business development department and staff. Generating appointments and sales from our customer database is a main component of this position.

Benefits:

• Medical- 4 plans (BCBS)
• Dental
• Vision
• Term Life
• Company-paid Term Life
• STD/LTD
• Accident indemnity rider
• PTO / Sick days (annually)
• 401(k) with an employer match
• Employee Assistant Program
• FMLA / Maternity/Paternity Leave
• Bereavement Leave

Essential Functions:

(Essential functions, as defined under the Americans with Disabilities Act, may include the following tasks, knowledge, skills and other characteristics. This list is ILLUSTRATIVE ONLY and is not a comprehensive listing of all functions and tasks performed by incumbents of this class.)

Duties and Responsibilities:

The following is a representative list of the duties and responsibilities associated with this position:

• Promptly respond to internet inquiries with courtesy, accuracy and professionalism.
• Use our phone system to market to existing customers and prospects.
• Promptly and accurately enter all customer inquiry data into the Customer Relationship Management (CRM) system.
• Generate and confirm sales appointments.
• Update JAG report daily.
• Price pre-owned cars, mark w/s cars, check numbers on website.
• Review closed files, pull credit, process gift cards, lead redemptions, payroll for team.
• Create used car ad and attend budget meetings.
• Meet with vendors, keep website up to date, (pricing & photos).
• Manage BDC team including hiring and documenting performance.
• Exhibit ethical behavior and provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.

Requirements

• Valid driver's license
• At least 1 year of retail sales experience preferred
• Previous Internet Sales position at an automotive dealership preferred
• Experience in taking incoming sales phone calls, as well as making outbound marketing calls.
• Experience utilizing Inventory and/or CRM systems
• Ability to compose well written emails to potential customers
• Confident and professional phone manner
• Able to work a flexible schedule to include evenings and/or weekends.
• Ability to work independently and as part of a team in a fast paced environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Walking: Moving about on foot
• Lifting: Raising or lowering an object from one level to another (includes upward pulling) 25 to 50 lbs.,
• Carrying: Transporting an object, usually holding it in the hands or arms, or on the shoulder
• Pushing: Exerting force upon an object so that the object moves away from the force (Includes slapping, striking, kicking, and treadle actions)
• Pulling: Exerting force upon an object so that the object moves toward the force (includes jerking)
• Reaching: Extending hand(s) and arm(s) in any direction
• Handling: Seizing, holding, grasping, turning, or otherwise working with hand or hands. Fingers are involved only to the extent that they are an extension of the hand, such as to turn a switch or shift automobile gears
• Fingering: Picking, pinching, or otherwise working primarily with fingers rather than with the whole hand or arm as in handling
• Feeling: Perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of fingertips
• Talking: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or to the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly
• Hearing: Perceiving the nature of sounds by ear
• Vision: Clarity of vision at 20 inches or less
• Far Vision: Clarity of vision at 20 feet or more
• Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are
• Visual Accommodation: Adjustment of lens of eye to bring an object into sharp focus. This factor is required when doing near point work at varying distances from the eye
• Color Vision: Ability to identify and distinguish colors
• Field of Vision: Observing an area that can be seen up and down or to right or left while eyes are fixed on a given point

Environmental Conditions: Exposure to ...

• Moving mechanical parts
• Noise
• Vibration

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.