Internet Sales Lead

lennar

Orlando (FL)

On-site

USD 45,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

401(k) with company match

Paid parental leave

Associate assistance plan

Education assistance

Adoption assistance

Vacation and holidays

Referral bonus program

Home purchase discounts

Everyone's Included Day

Job summary

Lennar is seeking an Internet Sales Lead in the United States to support the sales pipeline by promptly responding to internet inquiries while providing operational and administrative support to the Internet Sales Manager. This role blends frontline customer engagement with team responsibilities to ensure a smooth day-to-day experience for homebuyers.

You will handle inquiries across email, chat, phone, and 1-800 numbers, maintain materials, update customer activity and inventory, and coordinate

Qualifications

Experience in sales, with telephone or real estate exposure preferred.
Strong interpersonal, communication, and organizational skills.
Ability to work independently and support team leadership.
Valid driver's license and reliable transportation.

Responsibilities

Respond to online inquiries and provide standard information.
Communicate promptly via email, live chat, phone, and 1-800 numbers.
Maintain and update digital and community materials.
Enter, track, and update customer activity and inventory.
Coordinate with Marketing for electronic distribution of materials.
Attend sales meetings and community events.
Work evenings and weekends as needed.

Skills

Sales experience

Communication skills

Organizational skills

Independent work

Driver's license

Education

High School Diploma

College degree preferred

Job description

Internet Sales Lead

We are Lennar

Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future

The Internet Sales Lead at Lennar plays a dual role - supporting the sales pipeline through timely responses to internet inquiries while providing operational and administrative support to the Internet Sales Manager (ISM). This role follows defined procedures and established guidelines and is essential to supporting the Sales & Marketing team, combining frontline customer engagement with team operational responsibilities to ensure seamless day-to-day operations and a "Tickled, Delighted, Happy" experience for every customer

Your Responsibilities on the Team

Sales & Customer Engagement (approximately 80% of time):

Respond to online customer inquiries and providing standard information to support the sales process.
Communicate promptly and effectively through approved communication channels, including email, live chat, phone, and 1-800 numbers.
Maintain and update digital and community reference materials.
Communicate with customers regarding the sales process by providing timely, accurate information on products, communities, financing options, and incentives.
Enter, track, and update customer activity and information, including outreach for available homes and inventory.
Coordinate with the Marketing team for electronic distribution of marketing materials and maintain up-to-date product and community offerings.
Attend sales meetings, community events, and training programs.
Work assigned schedules, including evenings and weekends, based on business needs.

ISM Administrative Support (approximately 20% of time):

Assist the ISM(s) with scheduling, calendar management, and meeting coordination.
Attend key team meetings on behalf of or alongside the ISM, capturing notes and action items as needed.
Assisting with routine inquiries by relaying information for the Internet Sales Team and following established protocols.
Support ISM administrative tasks including preparing, distributing, and tracking of reports, communications, and follow-up activities as directed.

Your Toolbox

High School Diploma or equivalent; college degree preferred.
Experience in sales, with preference for telephone and real estate experience; prior experience in a lead or senior role preferred.
Strong interpersonal, communication, and organizational skills; ability to work independently and support team leadership.
Demonstrated ability to handle competing priorities and exercise sound judgment in a fast-paced environment.
Valid Driver's License and reliable transportation; real estate license may be required for specific locations.

Physical & Office/Site Presence Requirements

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may change at any time with or without notice.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

#CB-SALES #LI-JC2 #IND-SALES

Life at Lennar