Internet Sales Lead

LHI Lennar Homes LLC; Orlando (FL); On-site; USD 50,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid parental leave

Education Assistance

Job summary

Lennar is seeking an Internet Sales Lead in Orlando to support the sales pipeline by responding to internet inquiries and providing operational support to the Internet Sales Manager. The role combines frontline customer engagement with team administration to ensure a seamless daily operation.

The ideal candidate has proven sales experience, strong communication skills, and the ability to handle multiple priorities in a fast-paced environment.

Qualifications

• Requires background in sales, especially via phone or online channels.
• Experience with real estate or homebuilder sales is preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Respond to online inquiries and provide standard information to support the sales process.
• Communicate via email, live chat, phone, and 1-800 numbers.
• Maintain and update digital and community materials.
• Provide timely information on products, communities, financing options, and incentives.
• Enter and track customer activity and inventory requests.
• Coordinate with Marketing for distribution of materials and updates.
• Attend sales events, meetings, and training programs.
• Work evenings and weekends as needed.

Skills

Sales experience

Telephone sales

Real estate experience

Customer service

Education

High School Diploma or equivalent

College degree preferred

Job description

Internet Sales Lead We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.

A Career that Empowers You to Build Your Future The Internet Sales Lead at Lennar plays a dual role — supporting the sales pipeline through timely responses to internet inquiries while providing operational and administrative support to the Internet Sales Manager (ISM). This role follows defined procedures and established guidelines and is essential to supporting the Sales & Marketing team, combining frontline customer engagement with team operational responsibilities to ensure seamless day-to-day operations and a "Tickled, Delighted, Happy" experience for every customer

Your Responsibilities on the Team Sales & Customer Engagement (approximately 80% of time):

• Respond to online customer inquiries and providing standard information to support the sales process.
• Communicate promptly and effectively through approved communication channels, including email, live chat, phone, and 1-800 numbers.
• Maintain and update digital and community reference materials.
• Communicate with customers regarding the sales process by providing timely, accurate information on products, communities, financing options, and incentives.
• Enter, track, and update customer activity and information, including outreach for available homes and inventory.
• Coordinate with the Marketing team for electronic distribution of marketing materials and maintain up-to-date product and community offerings.
• Attend sales meetings, community events, and training programs.
• Work assigned schedules, including evenings and weekends, based on business needs.

ISM Administrative Support (approximately 20% of time):

• Assist the ISM(s) with scheduling, calendar management, and meeting coordination.
• Attend key team meetings on behalf of or alongside the ISM, capturing notes and action items as needed.
• Assisting with routine inquiries by relaying information for the Internet Sales Team and following established protocols.
• Support ISM administrative tasks including preparing, distributing, and tracking of reports, communications, and follow-up activities as directed.

Your Toolbox

High School Diploma or equivalent; college degree preferred. Experience in sales, with preference for telephone and real estate experience; prior experience in a lead or senior role preferred. Strong interpersonal, communication, and organizational skills; ability to work independently and support team leadership. Demonstrated ability to handle competing priorities and exercise sound judgment in a fast-paced environment. Valid Driver's License and reliable transportation; real estate license may be required for specific locations.

Physical & Office/Site Presence Requirements

This is primarily a sedentary office position which requires the incumbent to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary. This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities, and activities may change at any time with or without notice.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

Life at Lennar

• Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of.
• Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments.
• To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations.
• From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies.
• Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone’s Included Day.

At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally.

Lennar Associates will have access to these benefits as outlined by Lennar’s policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits. Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

We’re Always Looking Ahead

Want to work in an innovative environment that empowers you to explore your passions? At Lennar, we promote asking questions and working together to solve complex problems. It’s how we’ve become a leader in the homebuilding industry and why our Associates love working here. If you’re interested in helping people find their future homes and, in doing so, build a better future for themselves, then Lennar is the place for you.

Work Where Everyone’s Included

We’re committed to building and sustaining an inclusive culture where everyone has a seat at the table, and we’re all on a first-name basis. This inclusive culture influences our hiring practices, the communities we serve and how we build better career experiences for all our Associates. It’s why we created our Everyone’s Included Advisory Council, and we’d love for you to be a part of our shared journey.

Join Our Talent Network

Join Our Talent Network: Welcome to the Lennar Community! We are tickled, delighted and happy that you've decided to join our Talent Community! We look forward to connecting about career opportunities at Lennar.