Internet Field Technician (Installer/Groundsman) Chico, CA

DigitalPath Inc.; Chico (CA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical and Dental Insurance

Life Insurance

Employee Assistance Program

Vacation, Holiday, and Sick pay

401k - 4% employer match

Free Residential Internet Service

Job summary

A leading wireless internet service provider is seeking an Internet Field Technician for the Chico area. The ideal candidate will perform installations, service calls, and maintenance for wireless internet equipment, often outdoors and at heights up to 300 ft. A high school diploma, strong communication skills, and a clean driving record are essential. Benefits include medical and dental insurance, a 401k plan, and free residential internet service for eligible employees. Overtime work and some travel may be required.

Qualifications

• Ability to work overtime as required.
• Must be comfortable working at heights up to 300 ft.
• Clean driving record with a preference for 100% no-incident.

Responsibilities

• Perform installations, service calls, and maintenance of Wireless Internet Service equipment.
• Climb on roofs to fulfill customer installations and maintenance.
• Drive to worksite locations using a company vehicle.

Skills

Strong verbal and written communication skills

Organizational skills

Problem-solving judgment

Professional appearance and attitude

Technical skills with wireless installation

Education

High School Diploma or equivalent

Tools

Office 365

Excel

Word

Teams

Job description

Internet Field Technician (Installer/Groundsman) Chico, CA

Digital Path Inc. is currently hiring for an Internet Field Technician to service our Chico region.

Digital Path is the leading Wireless Internet Service Provider (WISP) providing internet service to rural communities and critical fire response networks throughout California. Our mission is to bring a faster, more reliable service for customers that are typically unserved or underserviced by cable companies.

Additional Information

• Work is performed almost entirely outdoors, working at height in a variety of inclement weather conditions year-round.
• This position will be assigned a 4/10’s alternate workweek schedule working either Mon-Thu or Tue-Fri.
• This is a very physical job that at times will require intense physical effort, including climbing on roofs and tree rescue.
• You will be expected to work some overtime on a regular basis, and significant overtime on occasion.
• There can be a significant amount of time spent driving, sometimes requiring several days in a row out-of-town.
• This is a great position to contribute and utilize existing construction or tower/climbing skills.

The Ideal Candidate will:

• Promote Digital Path’s core values along with promoting a positive and professional work environment by setting an example and communicating the core values and culture effectively to others. Ensure others are following the core values and fostering a positive and professional work environment.
• Bring high speed internet and phone service to families and businesses in rural communities that are generally not served by mainstream internet providers.
• Fulfill customer installations, service calls, site inspections and maintenance of Wireless Internet Service equipment.
• Perform all aspects of wireless installation for residential and business customers, including terminating CAT6 cable, setting up small networks and mounting hardware.

A Successful Candidate will have:

• High School Diploma or equivalent.
• Strong verbal and written communication skills, bilingual is a plus.
• Highly organized and detail oriented.
• Present a professional appearance, a positive attitude and strong work ethic.
• Proven ability to adhere to all safety standards and promote a safe working environment.
• Solid computer skills with Office 365 and stand-alone applications such as Excel, Word, and Teams.
• Ability to use good judgement in solving problems and make sound decisions.
• A strong driving record. 100% no-incident record is preferred, though we will consider you if there is only 1 point and no DUI’s on record.
• Able to operate a vehicle with a manual transmission is a plus.
• 21 years of age or older (Since you’ll be driving in extreme weather, our auto insurance requires this).
• To comply with safety and equipment requirements, body weight cannot exceed 250 Ibs.
• Must be comfortable working at heights, able and willing to climb up to 300 ft. with fall protection. (NO FEAR OF HEIGHTS)
• Ability to work overtime as necessary.
• Ability to work out of town as necessary (rare, but typically no more than 3-4 nights per month)

Physical requirements:

• This position offers an alternative work week schedule with 4 days a week at 10 hours a day.
• Requires travel to worksite locations using a company vehicle with either an automatic transmission or possible manual transmission.
• Requires sufficient strength and coordination for lifting, pushing, pulling and/or carrying up to 55 lbs.
• Must be able to stand, walk, move, climb, carry, bend, twist, kneel, reach, push and pull as part of the job.
• Ability to bend, stoop and kneel for 25 to 35 minutes at a time.
• Must be able to use hands to finger, handle or feel, reach with hands and arms, talk, and hear.
• Specific vision requirements for this job include close, distant, color, and peripheral vision, depth perception and ability to adjust focus.
• PPE required for some tasks.
• A post-offer pre-employment background check, driving record review, and arduous physical with drug/alcohol screening will be performed.

Benefits

• Medical and Dental group insurance
• Medical benefits available on the 1st of month after your start date.
• Life Insurance
• Employee Assistance Program (EAP)
• Vacation, Holiday, and Sickpay
• 401k - 4% employer match
• Free Residential Internet Service (if you reside in the coverage area)
• Our facilities include an on-site cafeteria with daily lunches, company lunches/parties.