International Product Development Manager, Professional Education

American Heart Association; Dallas (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Retirement plan with employer match

Paid Time Off (PTO) and holidays

Tuition assistance for career development

Job summary

The American Heart Association is searching for an International Product Development Manager based in Dallas, Texas. This full-time role involves leading the development and localization of CPR and first aid learning programs. Responsibilities include managing projects, collaborating with teams, and ensuring quality standards. Required qualifications include a Bachelor's Degree and relevant experience in localization or translation. The position offers a salary range of $70,000 to $90,000, along with a variety of benefits including professional development and a strong work-life balance.

Qualifications

• Minimum of three years of experience in product development.
• Experience in localization and translation for healthcare content.
• Strong ability to manage multiple projects and deadlines.

Responsibilities

• Develops localized versions of CPR and first aid learning programs.
• Leads cross-functional teams for product development.
• Ensures project teams adhere to product development processes.

Skills

Localization and translation management

Project management

Cross-functional collaboration

Detail orientation

Decision making

Education

Bachelor’s Degree or equivalent experience

Job description

Overview

Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.

The American Heart Association offers an excellent home‑based International Product Development Manager in our Healthcare Business Solutions department. This is a full‑time, benefits‑eligible, grant‑funded opportunity. Current funding will expire on December 31, 2027.

The Association offers many resources to help you maintain work‑life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award‑winning corporate university, as well as additional training and support, locally.

Responsibilities

The International Product Development Manager, Professional Education is a member of a team responsible for the development of localized versions of lifesaving CPR and first aid learning programs and products, and other global healthcare content. This individual is responsible for the development, localization, translation management, volunteer reviews, revision, fiscal management, and quality standards from project initiation to market rollout.

Essential Job Duties:

• Collaborates with a cross‑functional core product team on the content development for assigned products. Represents international interests during domestic product development by advising on how to produce more globalized content and planning alternative international content. Responsible for a smooth hand‑over of materials for localization and translation.
• Leads cross‑functional project teams in the development, localization, and translation of learning programs, products, and other healthcare content. Ensures project team’s adherence to a general product development process used across the department and develops sub‑processes for project‑specific tasks as needed.
• Develops an understanding of the product, intended audience, content organization, and modes of delivery for assigned products. Leads adherence to product‑, language‑, and content‑specific style guides for internal and external use.
• Facilitates determination and implementation of changes, and reviews content to confirm accurate implementation of edits or changes to ensure that translated materials meet the Association standards for accuracy before publication.
• Partners with a project manager to develop project scope and timelines. Leads the development project and ensures all internal and external team members meet the deadlines outlined in project plans.
• Proactively coordinates and collaborates with the Association Science & Health Advisor, the designated scientific authority (in‑country subject matter expert), and the core product team to achieve scientific approval and signoff of major localization recommendations. Review and triage localization recommendations from the field.
• Trains, motivates, and engages volunteers and subject matter experts and applies volunteer expertise across projects.
• Works well in a team environment and proactively contributes to departmental goals of improving processes and product specifications for rapid content updates.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Minimum of Three (3) years of experience. Five (5) years of experience preferred.
• Experience with direct participation in the localization, translation, review, and editing of scientific, technical, Life Science, or multimedia content for multi‑language/multi‑cultural markets.
• Experience working with subject matter experts and managing and participating in a formal review process.
• Experience leading program/product development projects.
• Ability to deliver on schedule and within budget.
• High level of detail orientation, without losing sight of the broader vision.
• Ability to make a timely decision while considering multiple factors and opinions.
• Ability to travel up to 15% domestically and internationally with overnight stays.

Preferred Qualifications

• Editing or publishing experience.
• Foreign‑language facility or fluency, preferably in Japanese or Arabic.
• Experience leading product development projects in multiple languages.
• Localization project management experience.
• Experience working with subject matter experts, stakeholders, or vendors outside of the U.S.
• Experience developing eLearning and other digital products that meet accessibility requirements.
• Two (2) years of experience in healthcare training, emergency cardiovascular care, or related programs.

Compensation & Benefits

The expected pay range will be $70,000.00 to $90,000.00. Pay is commensurate with experience; geographic differentials may apply to the pay range. The American Heart Association reserves the right to pay more or less than the posted range.

The American Heart Association invests in its people. Here are the main components of our total rewards package.

• Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
• Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position.
• Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well‑being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
• Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
• Work‑Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
• Tuition Assistance – We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.

In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.

EOE/Protected Veterans/Persons with Disabilities