International Operations Manager

REVOLVE GROUP; Cerritos (CA); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

50%+ employee discount

Free weekly lunches

Company parties

Job summary

REVOLVE GROUP is hiring an International Operations Manager in Cerritos, CA to support daily operations across Customer Service, Warehouse, Finance, IT and external partners. This full-time role focuses on coordination, problem-solving and documentation to optimize global logistics and shipping processes.

The candidate will work with carriers, 3PLs, and internal teams to improve transit times, costs and customer experiences, with a strong emphasis on return processes and VAT/Duty filings.

Qualifications

• Bachelor’s degree in logistics, supply chain, business administration, or related field.
• 2+ years of relevant experience in operations, logistics, or administrative support.
• Familiarity with e-commerce operations and international logistics.
• Experience with reporting tools such as Tableau or basic SQL knowledge.

Responsibilities

• Support the Sr. International Operations Manager in improving shipping solutions, customer experience, and return processes.
• Coordinate with carriers and 3PL partners, ensuring performance aligns with business objectives.
• Assist in identifying and onboarding new logistics or supply chain partners.
• Handle documentation for VAT/Duty filings, reporting to the finance team as required.
• Monitor key operating metrics, including transit time, cost, and partner performance, and prepare reports for management.
• Assist in process audits for international logistics and recommend improvements.
• Collaborate with internal teams to resolve warehouse, logistics, and customer issues promptly.

Skills

Strong organizational skills

Excellent communication

Analytical mindset

Problem-solving

Cross-functional collaboration

Education

Bachelor’s degree in logistics, supply chain, business administration, international relations, or a related field

Tools

Tableau

SQL basics

Job description

International Operations Manager

Regular Full-Time Cerritos, CA, US

Salary Range: $68,000.00 To $75,000.00 Annually

Meet REVOLVE:

REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we deliver an engaging customer experience from a vast yet curated offering totaling over 45,000 apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply engaged community of millions of consumers, thousands of global fashion influencers, and more than 500 emerging, established and owned brands. Through 16 years of continued investment in technology, data analytics, and innovative marketing and merchandising strategies, we have built a powerful platform and brand that we believe is connecting with the next generation of consumers and is redefining fashion retail for the 21st century. For more information please visit www.revolve.com.

At REVOLVE the most successful team members have a thirst and the creativity to make this the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California we are a dynamic bunch that are motivated by getting the company to the next level. It’s our goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-paced work environment.

Some of the sweetest perks we offer aren’t in a typical benefit package like hefty discount on items we carry – as in 50% or more off retail prices, free weekly lunches, and pretty rad company parties.

To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram @REVOLVEcareers or #lifeatrevolve.

Are you ready to set the standard for Premium apparel?

Main purpose of the International Operations Manager role:

This is a full time role for a candidate who will report into the Sr. International Operations Manager to support efficient daily operations. The role requires working closely with internal departments (Customer Service, Warehouse, Finance, IT) and external partners (Carriers, 3PL providers, Customs clearance agents). This position focuses on coordination, problem-solving, and documentation to enhance global operations.

Major Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Support the Sr. International Operations Manager in improving shipping solutions, customer experience, and return processes.
• Coordinate with carriers and 3PL partners, ensuring performance aligns with business objectives.
• Assist in identifying and onboarding new logistics or supply chain partners.
• Handle documentation for VAT/Duty filings, reporting to the finance team as required.
• Monitor key operating metrics, including transit time, cost, and partner performance, and prepare reports for management.
• Assist in process audits for international logistics and recommend improvements.
• Collaborate with internal teams to resolve warehouse, logistics, and customer issues promptly.

To perform the job successfully, an individual should demonstrate the following competencies:

• Strong organizational skills and attention to detail.
• Ability to work proactively, prioritize tasks, and adapt to a fast-paced environment.
• Strong interpersonal and communication skills for cross-department and external collaboration.
• Analytical mindset with problem-solving skills.

Minimum Qualifications:

• Bachelor’s degree in logistics, supply chain, business administration, international relations, or a related field.
• 2+ years of relevant experience in operations, logistics, or administrative support.

Preferred Qualifications:

• Familiarity with e-commerce operations and international logistics.
• Experience with reporting tools such as Tableau or basic SQL knowledge.
• Exposure to customs, duties, and VAT/Duty processes.

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.

A reasonable estimate of the current base hourly/salary range is $68,000 to $75,000.