International Logistics Supervisor

MillerKnoll, Inc.; Yaphank (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) plan

Paid time off

Job summary

Maharam, part of MillerKnoll, is seeking a Logistics Lead to manage inbound and outbound shipments domestically and internationally under minimal supervision.

You will produce documentation, coordinate with forwarders, oversee coordinators, train staff, and handle HR duties for direct reports. The role reports to the Senior Director, Fulfillment, with a compensation range and strong benefits.

Qualifications

• Proficient in Microsoft Outlook, Word, Excel and Adobe PDF.
• Strong interpersonal and written/verbal communication skills.
• Ability to work independently with minimal supervision.

Responsibilities

• Inbound and outbound logistics management for domestic and international shipments.
• Produce documentation, track shipments, and communicate with forwarders and customs brokers.
• Oversee Logistics coordinators and provide training to department personnel.
• Handle HR responsibilities for direct reports, including hiring and check-ins.
• Prepare freight quotes and coordinate import/export (ocean/air) shipments.
• Review, log and approve freight invoices; reconciliations as needed.
• Escalate and resolve issues; maintain SLA responses to Jira tickets.
• Support cross-department delivery coordination and cost-savings analyses.

Skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Adobe PDF

Interpersonal skills

Clear communication

Attention to detail

Independent work

Education

High School degree

Business school or college degree preferred

Tools

UPS World Ship

FedEx Ship Manager

OzLink

Descartes Customs

Job description

Why join us?

Maharam is the leading creator of textiles for interiors. Recognized for its rigorous and holistic commitment, Maharam embraces a range of disciplines, from product, graphic, and digital design to art and architecture. Known for its aesthetic and industrial innovation, Maharam's work is guided by five main principles: utility, technology, tradition, luxury, and environmental impact.

Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of Maharam means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows Maharam to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job Summary

With minimal supervision, handle all aspects of inbound and outbound logistics regarding domestic and international shipment activities.

Essential Functions

• Produce documentation, track shipments, and communicate with forwarders and customs brokers
• Oversee Logistics coordinators and work produced
• Training for the Logistics Department personnel
• All HR responsibilities for direct reports, hiring, discipline, check ins, etc.
• Responsible for ensuring that all documentation is accurate and complete with freight forwarders
• Prepare freight quotes for all types of freight
• Coordinate import and export (ocean/air) shipments; arrange LTL & FTL shipments
• Coordinate weekly consolidations from our warehouse to key customers and provide support to Sales Support team
• Review, log and approve freight invoices
• Assist various departments with coordination of delivery of MRO
• Key POC for escalated issues
• Reconciling of any Logistic cost invoices
• Timely response within SLA for all JIRA tickets
• Follow-up and resolve International and Domestic shipment issues
• Oversight and trouble shooting of both UPS and Fed Ex ship stations
• Conduct various analyses for logistics optimization and cost-savings efforts
• Prepare and maintain various reports
• Assist with additional duties as assigned
• Magnitude and relationship reporting
• This position reports to the Senior Director, Fulfillment

Contacts inside and outside the organization

This position has contact with our Sales, Resource Management, Warehouse, Facilities, Samples, Credit and Product Management. Outside contacts encompass shipping companies, freight forwarders and Maharam International joint ventures and agents.

Additionally, there is contact with our clients' purchasing and logistics personnel.

This position has direct reports.

Knowledge and Skills

• Proficient in Microsoft Outlook, Word, Excel and Adobe PDF
• Good interpersonal skills
• Ability to communicate clearly and precisely, both verbally and in writing
• Must be accurate, thorough and neat
• Ability to work independently with minimal supervision

• Experience with UPS World ship and FedEx Ship Manager a plus
• Working knowledge OzLink quote system and Descartes Customs application is desired
• Experience with drop shipping from domestic and international sources is desired

Education and Experience

• High School degree required; business school or college degree preferred
• Knowledge of International shipping logistics is required
• Knowledge of Domestic shipping logistics is required
• Prior supervisory experience is preferred, not required

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Maharam is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

Compensation range for this role is $70,000.00 - $80,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.

In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at [e-mail].