International Business Operations Manager

IntBot; San Jose (CA); On-site; USD 125,000 - 175,000; Full time

Benefits offered by this job

Competitive salary

Equity / stock options

Health insurance

Dental insurance

Vision insurance

401(k)

Paid time off

On-site team lunches and robot demos

Job summary

IntBot Inc. in San Jose, CA is seeking an International Business Operations Manager to oversee contracts, invoicing, and cross-border operations. You will coordinate pricing, pilots, and software licenses while ensuring smooth international deployments and partner collaboration.

The role requires fluent English and Chinese, sharp attention to detail, and the ability to work across leadership, finance, operations, product, and engineering teams in a fast-growing robotics startup.

Qualifications

• Bachelor’s degree in Business, Finance, Operations, or related field.
• Fluency in both English and Chinese with strong written and verbal skills.
• At least 3 years of experience in Sales Ops, Contract Admin, Commercial Ops, Revenue Ops, or related areas.
• Experience managing customer contracts, invoices, or commercial documentation.
• Excellent organizational and project management skills.
• Ability to work in person in San Jose, CA.

Responsibilities

• Manage customer contract workflows including drafts, revisions, signatures, renewals, and key obligations.
• Coordinate invoicing, payment tracking, POs, and billing follow-ups.
• Maintain organized contract records and deployment requirements.
• Support pricing, packaging, pilots, annual contracts, and software licensing.
• Build repeatable systems for sales and revenue operations.
• Coordinate cross-border meetings and project execution.
• Support relationships with international vendors, distributors, and suppliers.
• Ensure alignment of business commitments with technical feasibility.

Skills

English fluency

Chinese fluency

Education

Bachelor’s degree in Business, Finance, Operations, or related field

Job description

Company: IntBot Inc. (Humanoid Robotics Startup)

Location: San Jose, CA in the SF Bay Area

Employment Type: Full-time, in-person position

Compensation: Competitive salary equity

About IntBot

In ten years, millions of robots will coexist with humans. But coexistence requires more than physical capability — it requires social intelligence.

IntBot is building the interaction engine that enables robots to operate autonomously in real human environments. Our humanoid robots are already deployed in hotels such as Marriott, at major events such as NVIDIA GTC, and most recently at San José Mineta International Airport, where continuous real-world operation drives learning and improvement at scale.

We are entering a hyper-growth stage as we scale deployments, software rollouts, and strategic partnerships across the U.S. and international markets. As our business expands across customers, partners, vendors, and deployment locations, we are looking for a highly organized operator to help build the commercial and international operations foundation of the company.

About the Role

We are seeking an International Business Operations Manager to support and lead business operations across customer contracts, invoicing, commercial processes, partner coordination, and international business execution.

This role is ideal for someone who is fluent in both English and Chinese, highly detail-oriented, comfortable managing cross-border communication, and excited to work at the center of a fast-growing robotics startup. You will work closely with leadership, business development, finance, operations, product, and engineering teams to make sure deals, deployments, contracts, and partner relationships move forward smoothly.

This is not a back-office role. You will help build the operating system for IntBot’s international growth — from customer contract workflows to partner coordination, invoicing, deployment operations, and cross-border business processes.

For the right person, this role can grow into a senior business operations leadership position as the company scales.

What You Will Do

Commercial Operations

• Manage customer contract workflows, including tracking drafts, revisions, signatures, renewals, and key obligations.
• Coordinate invoicing, payment tracking, purchase orders, and customer billing follow-ups.
• Maintain organized records for contracts, commercial terms, customer commitments, and deployment requirements.
• Support pricing, packaging, and operational processes for pilots, annual contracts, RaaS deployments, and software licensing agreements.
• Help build repeatable systems for sales operations, revenue operations, and customer onboarding.

International Business Coordination

• Support business operations across U.S. and international customers, partners, vendors, and deployment sites.
• Communicate fluently in English and Chinese with internal teams, external partners, suppliers, and customers.
• Coordinate cross-border meetings, documentation, follow-ups, timelines, and project execution.
• Help manage relationships with international robotics hardware partners, distributors, integrators, and suppliers.
• Support localization, deployment preparation, and customer communication for international business opportunities.

Project Management & Internal Execution

• Track key business projects across sales, partnerships, finance, operations, and deployment teams.
• Create project plans, timelines, status updates, and follow-up systems to keep cross-functional work moving.
• Coordinate with engineering and product teams to ensure business commitments are aligned with technical feasibility and deployment readiness.
• Identify operational bottlenecks and help create scalable processes as IntBot grows.
• Build templates, trackers, SOPs, and internal workflows for recurring business operations.

Customer & Partner Support

• Support customer onboarding, deployment planning, contract execution, and post-deployment coordination.
• Help prepare proposals, commercial documents, business summaries, and partner-facing materials.
• Gather customer and partner feedback and route it to the appropriate internal teams.
• Support expansion, renewal, and account management processes for existing customers and partners.

What We Are Looking For

Required

• Bachelor’s degree in Business, Finance, Operations, or a related field.
• Fluency in both English and Chinese, with strong written and verbal communication in both languages.
• 3 years of experience in one or more of the following areas:

Sales Operations;

Contract Administration;

Commercial Operations;

Revenue Operations;

Business Operations;

Customer Operations;

Partnership Operations, or equivalent.

• Experience managing customer contracts, invoices, payment tracking, or commercial documentation.
• Excellent organizational and project management skills.
• High attention to detail and strong follow-through.
• Ability to manage multiple priorities in a fast-paced startup environment.
• Strong communication skills and comfort working across business, finance, operations, and technical teams.
• Willingness to work in person in San Jose, CA.

Preferred

• Experience in a startup, hardware company, robotics company, SaaS company, or international business environment.
• Experience working with customers, vendors, or partners across the U.S. and China.
• Familiarity with CRM tools, contract management tools, accounting workflows, or project management software.
• Experience supporting B2B sales, partner operations, procurement, supply chain coordination, or deployment operations.
• Ability to understand technical products and translate operational needs across business and engineering teams.
• Interest in AI, robotics, embodied intelligence, or frontier technology.
• Ambition to grow into a senior business operations, revenue operations, or international operations leadership role.

Why Join IntBot

• Help build the business operations foundation for one of the first companies deploying humanoid robots in real commercial environments.
• Work directly with leadership on contracts, customers, partners, and international expansion.
• Join a high-growth robotics startup at the intersection of AI, embodied intelligence, and real-world service.
• Take ownership of critical business processes while the company is still early enough for your systems to shape how we scale.
• Build experience across commercial operations, international business, partnerships, finance coordination, and deployment execution.
• Grow with the company toward a senior operations leadership role as IntBot expands globally.

Benefits

• Competitive salary
• Equity / stock options
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid time off
• On-site team lunches and robot demos

Job Type: Full-time

Work Location: In person, San Jose, CA