International Business Development Specialist

Cencora; Little Rock (AR); On-site; USD 50,000 - 75,000; Full time

Job summary

Cencora, Inc. in Little Rock, AR, is seeking an Account Manager to drive growth in our distribution segment. You will engage customers, conduct outbound calls, and build lasting relationships while using consultative selling to identify opportunities.

This full-time role requires a bachelor’s degree and strong analytical and CRM data skills, with the ability to collaborate with regional leadership to develop business plans and improve customer outcomes.

Qualifications

• Broad training in fields such as sales, marketing, business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education are required.
• Experience in the animal health industry is highly desirable.
• ability to make personal connections with customers.
• Analytical skills, sufficient to prepare professional quotes, analyze data and identify and resolve customer problems.
• Good to Intermediate computer skills; Microsoft Word, Excel, Access reporting software and inventory management system.

Responsibilities

• Effectively and efficiently manages the assigned region with a regular call cycle that results in the delivery of appropriate/defined customer touches while also making off-cycle, discretionary calls, as situations require.
• Conducts proactive outbound calls to targeted groups of accounts in order to maximize purchasing opportunities, grow sales revenue, develop customer loyalty and foster support of the company programs and services through cross-selling and upselling.
• Conducts pre-call research and planning to set goals for the call and to anticipate customer needs through consultative selling framework.
• Solicits competitive intelligence information from customers.
• Develops and maintains strong customer relationships with a group of customer accounts.
• Generates and analyzes reports to identify customer to take advantage of the trend or minimize the impact of the trend.
• Accesses ordering systems to assist customers with availability information and ordering.
• Collaborates with Regional Director to analyze current trends with customers and creates formalized business development plans through a OneAB approach.
• Conducts prospecting calls to recruit customers interested in doing business with the company and evaluating current customer leakage points.
• Enters and maintains integrity of data in company CRM software programs.
• Requires a demonstrated history of successful application of consultative selling skills in a diverse customer marketplace resulting in improved customer sales.

Skills

Relationship building

Analytical skills

Consultative selling

Education

Bachelor's degree

Tools

Microsoft Word

Excel

Access reporting

Inventory management system

Job description

If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. This role is in support of Cencora's distribution services in the US operating through our AmerisourceBergen business.

Shift Details

8-5pm CST

Responsibilities

• Effectively and efficiently manages the assigned region with a regular call cycle that results in the delivery of appropriate/defined customer touches while also making off-cycle, discretionary calls, as situations require.
• Conducts proactive outbound calls to targeted groups of accounts in order to maximize purchasing opportunities, grow sales revenue, develop customer loyalty and foster support of the company programs and services through cross-selling and upselling.
• Conducts pre-call research and planning to set goals for the call and to anticipate customer needs through consultative selling framework.
• Solicits competitive intelligence information from customers.
• Develops and maintains strong customer relationships with a group of customer accounts.
• Generates and analyzes reports to identify customer to take advantage of the trend or minimize the impact of the trend.
• Accesses ordering systems to assist customers with availability information and ordering.
• Collaborates with Regional Director to analyze current trends with customers and creates formalized business development plans through a OneAB approach.
• Conducts prospecting calls to recruit customers interested in doing business with the company and evaluating current customer leakage points.
• Enters and maintains integrity of data in company CRM software programs.
• Requires a demonstrated history of successful application of consultative selling skills in a diverse customer marketplace resulting in improved customer sales.

Qualifications and Experience

• Broad training in fields such as sales, marketing, business administration, accountancy, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education are required.
• Experience in the animal health industry is highly desirable.
• ability to make personal connections with customers.
• Analytical skills, sufficient to prepare professional quotes, analyze data and identify and resolve customer problems.
• Good to Intermediate computer skills; Microsoft Word, Excel, Access reporting software and inventory management system.

In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.

Working Family Support Benefits

• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave

To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Full time

Equal Employment Opportunity

Equal Employment OpportunityCencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.