International Banking Ops Associate - Operations

Us Bank; Charlotte (NC); On-site; USD 36,000 - 47,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Holiday opportunities

Job summary

U.S. Bank in Charlotte is seeking an International Banking Operations Associate to support global trade and international payments. The role focuses on processing wires, SWIFT messages, and ensuring regulatory compliance while delivering excellent client service.

You will collaborate with internal teams and external partners to manage complex cross-border transactions and maintain strong controls to mitigate risk and improve efficiency.

Qualifications

• High school diploma or equivalent required.
• Three or more years of relevant work experience.

Responsibilities

• Process international and domestic wire transfers with accuracy and timeliness.
• Support the Global Trade Documentary Collections team with trade-related operations.
• Utilize SWIFT messaging to process, monitor, and investigate international payments.
• Review transactions for banking regulations, sanctions, and internal policies.
• Research and resolve payment exceptions and operational discrepancies.

Skills

International banking

Wire transfers

Regulatory compliance

Education

High school diploma or equivalent

Tools

SWIFT

Job description

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

Join a Team That Powers Global Trade and International Banking

Are you passionate about international banking, global payments, and supporting the movement of commerce around the world? The Global Trade Documentary Collections team is seeking an experienced and motivated International Banking Operations Associate to help facilitate critical international banking transactions while ensuring operational excellence, regulatory compliance, and exceptional client service.

This role offers the opportunity to work at the intersection of international payments, trade operations, and compliance. You'll gain exposure to complex cross-border transactions, SWIFT messaging, wire processing, and trade-related activities that directly support clients engaged in global business.

What You'll Do

• Process international and domestic wire transfers with a focus on accuracy, timeliness, and risk mitigation.

• Support the Global Trade Documentary Collections team in managing trade-related operational activities and documentation.

• Utilize SWIFT messaging platforms to process, monitor, and investigate international payment transactions.

• Review transactions to ensure compliance with banking regulations, sanctions requirements, and internal policies.

• Research and resolve payment exceptions, investigations, and operational discrepancies.

• Partner with internal business lines, compliance teams, relationship managers, and external banking partners across the globe.

• Monitor operational controls that protect clients and the bank from risk.

• Identify opportunities to improve processes, increase efficiency, and enhance the client experience.

Why This Role Stands Out

This is more than a traditional operations position. You'll become a key contributor to a specialized team that supports global trade and international commerce. Your work will help businesses and financial institutions move money across borders, manage trade-related transactions, and navigate complex regulatory environments.

You'll have the opportunity to:

• Develop expertise in international banking operations and global payment processing.

• Gain exposure to trade services, documentary collections, and cross-border transaction workflows.

• Work closely with experienced international banking professionals.

• Build highly marketable skills in compliance, SWIFT operations, risk management, and trade processing.

• Make a meaningful impact on the organization's international banking capabilities and client satisfaction.

Schedule & Location

• Schedule: Monday–Friday, 8:00 AM – 4:30 PM CST

• Location: Saint Paul (West Side Flats) or Charlotte (DCS Office)

  • In office 3+ days per week

Basic Qualifications

• High school diploma or equivalent
• Three or more years of relevant work experience

Preferred Skills/Experience

• Experience in banking operations, payment operations, treasury services, international banking, or a related financial services environment.
• Experience processing wire transfers or payment transactions.
• Strong attention to detail and commitment to operational accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical, problem-solving, and communication skills.
• Knowledge of SWIFT messaging.
• Experience processing international wire payments and cross-border transactions.
• Exposure to trade processing, trade finance, or documentary collections.
• Understanding of banking compliance requirements, regulations, and operational controls.
• Experience researching and resolving complex payment or operational issues.
• Familiarity with international banking products and services.

Location Expectations

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits:

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

Pay Range: $25.63 - $34.18

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.