International Account Manager

QUANTIMETRIX CORPORATION; Redondo Beach (CA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health coverage

401(k) plan with employer matching

Life and disability insurance

Health savings and flexible spending

Hybrid work arrangement

Job summary

Quantimetrix, based in Redondo Beach, California, seeks an International Account Manager to grow relationships with distributors, direct customers, and strategic partners across international markets. Role requires up to 35% international travel.

The position offers a base salary of $75,000 – $95,000 per year with eligibility for a target annual incentive bonus and a comprehensive benefits package. Hybrid work options may apply.

Qualifications

• Five or more years of account management, sales, channel management, commercial operations, or customer-facing commercial experience in a technical B2B environment.
• At least two years of experience working with international customers, distributors, or strategic channel partners.
• Experience in IVD, clinical laboratories, medical devices, diagnostics, life sciences, or another regulated technical market is preferred; equivalent experience with complex technical products will be considered.
• Evidence of distributor or channel management, account growth, pipeline or forecast discipline, and commercial negotiation.
• Working understanding of international customer, export, documentation, and cross-functional coordination requirements; regulatory expertise not required.
• Strong written, presentation, spreadsheet, organization, and cross-cultural communication skills; language capability is a plus.
• Passport valid or ability to obtain one; willingness to travel internationally.

Responsibilities

• Own assigned markets and relationships with distributors, direct customers, and strategic partners.
• Develop market and account plans defining growth priorities, terms, risks, relationship coverage, and next steps.
• Conduct quarterly business reviews and support distributor training and performance follow-up.
• Coordinate customer issues with International Customer Service, Technical Support, QA/RA, Operations, and Finance.
• Identify and pursue new distributors and market opportunities aligned with company strategy.
• Lead discovery, proposals, and negotiations within approved pricing and authority levels.
• Ensure accurate CRM data and provide regular forecast updates and market intelligence.
• Collaborate across teams on order execution, regulatory requirements, and compliance.

Skills

Account management

International sales

Cross-cultural communication

Negotiation

Commercial operations

Education

Bachelor’s degree in business, international business, life sciences

Tools

CRM systems

Job description

International Account Manager

Department:Commercial Operations

The International Account Manager builds and grows Quantimetrix’s relationships with distributors, direct customers, and strategic partners across assigned international markets. This role combines disciplined channel and account management with practical market development to support sustainable revenue growth. This is a Redondo Beach, California-based role with up to 35% international travel, subject to business needs and company travel policy.

Benefits and Culture

Quantimetrix values the time, effort, and perspective each employee brings to the organization. We offer a base salary of $75,000 – $95,000 per year, depending on experience, plus eligibility for a target annual incentive bonus. Our benefits package includes:

• Health coverage: Medical, dental, and vision insurance
• Retirement planning: 401(k) plan with employer matching
• Financial protection: Life and disability insurance
• Flexible spending options: Health savings and flexible spending accounts
• Time away and flexibility: Paid time off, flexible scheduling, and hybrid work-arrangement flexibility consistent with role requirements and company policy

We are a collaborative, practical team where people are encouraged to contribute ideas, improve how we work, and grow with the company.

What You Bring

To be successful as the International Account Manager you will bring:

• Five or more years of account management, sales, channel management, commercial operations, or customer-facing commercial experience in a technical B2B environment
• At least two years of experience working with international customers, distributors, or strategic channel partners strongly preferred
• Experience in IVD, clinical laboratories, medical devices, diagnostics, life sciences, or another regulated technical market strongly preferred; equivalent experience with complex technical products and recurring-use customers will be considered
• Evidence of distributor or channel management, account growth, pipeline or forecast discipline, and commercial negotiation
• Working understanding of international customer, export, documentation, and cross-functional coordination requirements; deeper regulatory expertise is not required
• Strong written, presentation, spreadsheet, organization, and cross-cultural communication skills; additional language capability is a plus
• Bachelor’s degree in business, international business, life sciences, or a related discipline preferred; equivalent relevant experience will be considered
• Valid passport or ability to obtain one, and willingness to travel internationally as required

What You Will Do

Own Assigned Markets and Relationships

• Manage distributor, direct-customer, and strategic-partner relationships within assigned markets
• Develop market and account plans that define growth priorities, commercial terms, risks, relationship coverage, and next steps
• Conduct regular partner reviews and Quarterly Business Reviews (QBRs); support distributor training, enablement, and performance follow-up
• Coordinate customer issues with International Customer Service, Technical Support, Quality/Regulatory, Operations, and Finance

Build Practical International Growth

• Identify, evaluate, and advance new distributors, direct accounts, and market opportunities in alignment with company strategy
• Lead discovery, commercial presentations, proposals, and negotiations within approved pricing and authority levels
• Work with internal experts to validate registration, export, labeling, supply, pricing, credit, and service requirements before forecasted opportunities are treated as viable

Create a Repeatable Commercial Rhythm

• Maintain accurate customer, distributor, opportunity, forecast, and activity information in the company CRM
• Provide regular forecast updates and market intelligence that explain performance, risks, and decisions needed
• Help document scalable international account-management, distributor-management, onboarding, and handoff practices

Cross-Functional Collaboration

• Partner with Customer Service on order execution and customer follow-up
• Coordinate with QA/RA on regulatory requirements, registrations, and compliance considerations
• Participate in sales and commercial team meetings.

About Quantimetrix

For more than 50 years, Quantimetrix has supported clinical laboratories with quality-control solutions and responsive customer service. Based in Redondo Beach, California, we work with laboratory customers and partners in the United States and around the world. Join a team with a strong legacy and the opportunity to help build a more focused, customer-centered international commercial organization.

Equal Employment Opportunity

Quantimetrix is an equal opportunity employer. We welcome and encourage diversity in the workplace and do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.